Your business depends on customer engagement, and voicemail messages are a large part of that engagement. A voicemail is nothing more than a digital recording system, where messages are stored for you to retrieve later. Voicemail allows you to be able to connect with customers while you are away or during your off-hours, where they can drop off a message while you are gone. A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone.
A professional voicemail greeting is slightly different than a business greeting, as certain professionals may require the caller to leave specific information. For instance, a professional therapist voicemail greeting would specifically ask for contact information from the caller, as well as leave their own personal contact information in case the caller is having problems. Hello, thank you for calling the office of Dr. Harold Tweed. I can’t come to the phone right now; please leave your name, number, and message at the tone. If this is an emergency, please contact either my personal assistant at 555-555-2345 or myself at 555-555-3234 and we’ll get back to you as soon as possible. Thank you for your call. Include your name/business Ask for their contact information and message Provide them with alternate phone numbers if this is a crisis Extend gratitude for their call Funny Voicemail Greeting
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We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.
Follow these steps to record your name and greeting, and to select which greeting you want callers to hear.
5 YT teachers offer important tips for leaving a message and creating your own outgoing message. Need captions? Click on CC.Learn from: JenniferESL, Vicki of
Examples of Good Business Voicemail Messages. It makes a positive difference when you record a greeting message that adheres to the basic elements of good voicemail greetings. Here are some good business voicemail greeting examples: Hello, this is Jim Smith. I am currently on the phone servicing another client.
As an added bonus, posting a job on Voices.com is always free. They also have a VoiceMatch™ algorithm to match your job to only the most qualified voice talent.
This is a test. This is a test of the Answering Machine Broadcast System. This is only a test.
Type of project (business voicemail, text to speech, voice recognition, help lines, etc);Number of words in the finished/approved text;Number of files;File format preferred (mp3, wav).
If you’re calling from your own phone, you’ll be able to access your voicemail without entering a PIN. This will happen even if you’ve previously set one up.
Hello you are talking to a machine; I am capable of receiving messages. My owner (your name here) does not need siding windows or a hot tub, and her carpets are clean. She gives to charity through the office and she doesn’t need her picture taken if your still with me please leave a message and she will get back with you.
You may even want to take voice lessons or watch some YouTube videos on how to create authority in your voice.
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
Many sales reps make the mistake of creating a one-sided conversation talking at the prospect rather than with the prospect.
Practice makes perfect when it comes to mastering confidence in your voice, so practice on a friend, colleague, or family member to make sure when it’s time do it in real life it feels like second nature.