Website: https://support.zoom.us/hc/en-us/articles/360028212652-Customizing-audio-greetings-and-hold-music
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
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You’ve reached [LinkedPhone – Where Freedom Rings]. We are currently off-duty. Our business hours are [Monday through Saturday, 9am to 7pm Eastern Standard Time]. Please leave your name, number, and the reason for your call and we’ll get back to you on the next business day. Thank you.
Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
In this quick guide, we’ll take a look at what makes a good business voicemail greeting, breaking it down into the elements that every voicemail greeting should contain.
What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.
To clear any customers doubts or expectations, make sure to mention on your voicemail when you’ll be available. Don’t say that you will “try” to return their call. Instead, offer them a realistic timeframe in which they can expect their call to be returned, so they know what to expect - whether it will take you 24 hours or a week to get back to them. This will eliminate your customer’s worries about your timeliness and encourage them to wait for your reply instead of heading over to your competitors.
Now that you know which script to use, how do you record it? Depending on your budget and the resources available to you, you can record the script yourself, use a text-to-speech program, or hire a professional voice actor to record your greeting.
And make sure in the queues you leave for yourself as notes you write it down as a reminder to say it out loud.
1. Share basic information: “Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line.
The Best Professional Voicemail GreetingsCheck out our tips on making sure your voicemail is ready for your next missed call!
Need your voicemail recording as soon as possible? Depending on the complexity of your job, you can receive your final audio files in as little as one day.
A voicemail and voicemail greeting are two different things. A voicemail serves to leave a message and contact information to an individual or business. A voicemail greeting serves to welcome those who call while you are out, encouraging them to leave a message and contact information. A well-crafted voicemail greeting also serves as a tool where one can leave a good first impression.
Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”
Thank you for the tips! I will definitely use these when I record my voicemail greetings and messages when my customers are on hold using MightyCall. It’s very important to have effective greetings in order to maintain customers before the human to human interaction.
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
Here are some helpful links to help you record voicemail greeting that is clear and professional. Record your phrases for recording a great voicemail greeting here. Record yourself and compare it with a native speaker. Hear Georgie giving helpful feedback to other students on their voicemail greetings.