They don’t necessarily not want to talk to you, but they’re worried about getting roped into a conversation that eats away a precious hour or their day.
Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
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Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
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With more and more employers introducing video interviews within their hiring processes, more and more job seekers are also learning the basics. Therefore, if you want to stand out against the competition it’s time to take your video interviewing game to the next level. Words and Trends in IT
In this article, we’ll discuss why a voicemail greeting is important for your business and show you how to set one up with just a few simple steps.
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For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.
Nobody wants to listen to a long-winded voicemail. Keep your greeting short, simple, and concise. A voicemail message should pique a client’s interest and leave them looking forward to your call. Stick to the basics, explaining your company name, hours of operation, and when to expect a callback.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
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While it is important to leave your contact information it is also important to leave details as to why you are calling. People have conversations with many other people every day so it is important to leave all relevant details in your message in order to jog the listener’s memory and ensure they know exactly how to respond when they call you back.
2. Personal Voicemail Greetings. Customer Support Representative Voicemail Greeting. Hello, you've reached [name] at [X company]. If you need help with [X reason] please contact [X person/X system] or [visit our website and send us an email].
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What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.
The next step is very important and you need to get it right. Say your phone number two times very slowly so the person has enough time to write down your number as they are listening to your message the first time.