3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
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Give The Caller Instructions: Instruct the callers what topics you want them to leave voicemails for, and what topics you want them to call back for during office hours.
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Users often don’t invest enough time into their messages, resulting in incomplete, unprofessional, or otherwise under-whelming greetings. Sure, crafting a greeting doesn’t sound all that complicated; however, there are a number of pitfalls users can fall into—i.e. informality, terseness, sincerity, lack of direction, and more. While none of these sound too catastrophic, they are often interrelated. As such, they tend to worsen any problem. For example, humor can cause informality, worsen ambiguity, and weaken sincerity. That being said, users should strive to avoid ALL these pitfalls.
If you want your business’s first impression to be a positive one, improve your business voicemail greeting. You want your greeting to be such that it matches your business’s good image.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
Hi, you have reached the voicemail box of X. I am currently busy with a client of mine and hence will not be able to take your call right now. Kindly accept my apologies for the same. Please leave your phone number, name and purpose of your call so that I can get in touch when I am free. Thanks for understanding.
The reality is you’ll never know when the perfect time for your prospect, but you can be smart about when not to call.
6. Access your greeting or recorded name settings. Next, press the key on the dial pad that corresponds to options for your greeting or recorded name. In this case, it's 3.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
2. The Simpsons Share a Funny Answering Greeting. If you’re looking for a short and simple message, we suggest turning to Homer Simpson as he tells callers to… leave a message.
This is it. If you are not satisfied with the custom voicemail greeting, then follow the same steps and do it again.
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
Professional Voicemail Greetings for Work. 01 Hello this is [your name], I’m either on another call or away from my desk. Please leave your details, along with a short message and I’ll get back to you. This is created by individual staff for their specific number or extensions.
As a mental health clinician you have probably wondered what should your voicemail message be?Here are some samples: Hello, you have reached the voicemail of [Dr. XXX], Licensed Psychologists. The office is closed at this time. We are currently unavailable to take your call. Our business hours are nine to five, Monday through Friday. If