What information do you have access to that they want? Highlight the gap between what they currently know and what they want to know.
My friend Tom at Bottomline Technologies was running a sales team making thousands of phone calls a week, developing the art of the sales voicemail.. Despite all their best efforts, his sales reps were only connecting with prospects 3% of the time since 97% of the time, they had no choice but to leave a voicemail. In a typical week, those voicemails could generate a grand total of one returned
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Hello, you have reached the firm of real estate agent X. I am currently in a meeting with a client, but I will get back to you as soon as possible. Kindly leave your name, your reason for calling and your contact number so that I can get back to you at the earliest. If there is any kind of urgency, you can get in touch with me at Y number.
For small businesses, there are a variety of voicemail service providers you can use that offer different features. From transcription and voice to text to more convenient features of handling multiple phones through one number, availability varies by service. Shared voicemail and call routing is intended for multiple access and directing calls to one or multiple phones. Mobile apps are also available that allow you to check your messages from your phone. The below infographic outlines the current state and trends of voicemails.
• Hello. You’ve reached XYZ in (name of department). I am in a meeting and cannot take your call right now, so please leave me a message after the beep.
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
20 Creative and Funny Voicemail Greetings to Try Today. Hello. I’m available right now but cannot find the phone. Please leave a message and I will call you up as soon as I find it. Hi, this is [ your name ]. If you’re part of the problem, hang up …
7. Edit your voicemail greeting. Now, press the dial pad key for changing or recording your voicemail greeting. It's 1 in this case.
• This is XYZ. I’m sorry I cannot take your call right now. Please leave your name, phone number, and a detailed message, and I will contact you as soon as possible. Thank you.
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
You don’t want it to sound too scripted. So queues are a great way to make sure you stay on point without sounding like a robot!
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
Missed calls aren’t… ideal, but if you do miss a call, how do you keep your customers engaged and encourage them to leave you a voicemail?
Hey guess who this is? You guessed it. Guess what you have to do now? You guessed it.
Recording the message yourself doesn’t mean it can’t be done professionally. You can still get studio time with an experienced audio engineer. Studio time can cost $60-$100 per hour, which may or may not come with an engineer. If you need to hire one, their rates are usually $100-$300 an hour. Mind you, their feedback, professional experience, and editing capabilities are typically well worth the extra expense.