Yes, you can be charged. This depends on the service. For example, Spectrum’s Voice Residential Services Price Guide charges $3.95 for voicemail.
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
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A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished …
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As the old saying goes, practice makes perfect. Read your voicemail script aloud several times in order to get the flow and annunciation correct. Soon, you’ll be a voicemail pro!
A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
No matter what you call it, this is what callers hear when you don’t answer your phone. Or should I say, it’s what callers are forced to listen to even though they don’t want to. Your voicemail greeting is an overlooked marketing opportunity if all you’re using it for is to give instructions to the caller for what to do after the beep.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
As mentioned above, it is extremely important to have a voicemail message that is easy to understand. However, there is also the matter of word choice. You must ensure to give attention to what your words are in your voicemail greetings. There can be certain words used that may trigger your customers. Though you did not mean what they understood, it will still bring a bad name to your company’s reputation. Your choice of words can affect significantly, so make you give close attention to your words.
When you leave a voicemail do not use your full name because that immediately raises a red flat that you are a salesperson making a cold call. Instead, say your first name only followed by your company name. This will make your customer feel that you are much more familiar with each other than you really are. Saying your last name would defeat the whole purpose of demonstrating familiarity.
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From day, one when I spoke to the service sales department, I was impressed on how customer orientated the company was. Our 7 years of usage of Sound Telecom services has been excellent.
02Hello, you’ve reached [your name] of [your company/business]. I’m sorry that I’m not available to answer your call now. Please leave your details and a brief message at the tone and I’ll make sure your message reaches the right person. This is the perfect voicemail for a department’s secretary or operatory to let those calling know that their message will be delivered when you get back.
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
Our blog is authored by Dr. Barbara LoFrisco, a Tampa, FL-based licensed mental health counselor, licensed marriage and family therapist, and certified sex therapist.
All medical offices and clinics have the unfortunate experience of dealing with an overwhelming number of voicemails, and managing the information can be challenging!