If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
You can’t always get to the phone when clients, partners, investors, or colleagues call you. When this happens, a professional voicemail greeting helps you make a positive impression and tells them what to do next. There are a variety of ways to convey your message. If you’re not sure what type of message to record for your own voicemail box, here’s a definitive guide to get you started.
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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
The most important aspect of a voicemail message is that the listener must be able to understand your message. Don’t mumble your words and be sure to speak loudly and clearly. Speaking softly will make it difficult to understand you and may result in the listener not being able to call you back.
Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks. Always: Answer your phone whenever possible. … Sometimes: Put your phone on vibrate mode. … Never: Have an inappropriate voicemail message or hold music. … Do: Return phone calls promptly. … Don’t: Talk over the caller. … Embrace: A professional greeting. … Avoid: Goofy ringtones. How do I leave a good voicemail message?
As mentioned above, it is extremely important to have a voicemail message that is easy to understand. However, there is also the matter of word choice. You must ensure to give attention to what your words are in your voicemail greetings. There can be certain words used that may trigger your customers. Though you did not mean what they understood, it will still bring a bad name to your company’s reputation. Your choice of words can affect significantly, so make you give close attention to your words.
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Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
Find out WHY a professional voicemail greeting is so important: Why You Must Have a Professional Voicemail Greeting. Hello, thanks for calling (name), I’m unable to answer your call at the moment. Please leave a message and I’ll return your call as soon as possible. Thank you.
8. Hello, you’ve reached [your name], [your job title] at [your company]. I’m sorry for missing your call, but if you leave a message that includes your name and contact information, I’ll get in touch as soon as I can.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
5. You have reached [your business]. We are currently closed. Our normal hours of operations are from [hours] [days]. We are closed on [days]. Please leave us a message with your name and number and we will return your call when the office reopens. You may hang up after leaving your message or press the [key] for additional options. Thank you for calling.
A is for academics, B is for beer. One of those reasons is why we’re not here. So leave a message.
Whether you are trying to be funny or want your friends to know your favourite song, chances are your Placement Consultant or Hiring Manager will not be impressed by an unprofessional voicemail. You should ensure that you record a professional voicemail message (with no background noise) such as, “Hi, you’ve reached [say your full name]. I’m sorry I missed your call. Please leave your name, number and a brief message after the tone and I will call you back as soon as possible.”
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow. If it's not urgent, leave me a message with your name and number. Have a great day."