Tip: If you are a larger business and this is a voicemail that pertains to the general business number, then you want to sound professional and provide as much information as you think is necessary for a potential client. Usually, the company website URL or the company email is a good way to get the customer to contact you through other means.
Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!
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8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
3. Stammer-Filled Voicemail Greeting from Jimmy Stewart. Jimmy Stewart, born James Maitland Stewart, has a voice that is unmistakable and 100% unique to him.
Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.
1. Share basic information: “Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line.
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Magic numbers for timing your voicemail in the industry average around 20 seconds per message.
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Hello! Thanks for calling [LinkedPhone’s Customer Success Team]. We are currently helping other customers achieve their goals and want to do the same for you! Please leave a message with your name, number, and a brief description of how we can serve you. We promise to return your call [before close of business today]. In the interim, you can also check out our website at [linkedphone.com] for helpful answers to our most common requests. Thank you.
https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
With social media, blogs, email marketing, and yes…voicemail greetings, businesses have lots of opportunities to make an impression. But it’s important to make the right impression. Callers will make inferences on what you say and how you say it, and you don't always get another chance to make a positive impact. You want prospective customers to leave a message. You want them to get a great first impression of your business. So, you need professional voicemail greetings. Here’s how you get them…
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
If you’d like more tips like these to improve your professional image and up your sales game, remember to subscribe!