A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
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10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
Many sales reps make the mistake of creating a one-sided conversation talking at the prospect rather than with the prospect.
What you do not want to do is say your phone number so quickly that the person has to listen to your voicemail multiple times to try and figure out your phone number. We have all gotten those annoying voicemail messages where the person said their phone number so quickly that we had to listen to their message several times to figure out their phone number. Don't be that jerk who leaves their phone number so fast that the other person has to listen to your message over and over to try and figure out what your phone number is.
Use this clinician voicemail script to ensure you’re not missing any important information. As you know from working with clients, relationships are built on trust, confidentiality, and the ability to talk things out together.When you make yourself available to your clients, whether in a session or on the phone, their comfort level builds, and they’re more likely to open up with the
Oh lord…is it you…again? Well, if you must, leave a name and number after the beep. I’ll try to return the call, if I can stand it, that is.
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8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a …
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
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4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
Job candidates who forget to create a simple, professional voice mail message very well may not be getting a call back from a recruiter or potential employer. And more than likely, no message to call back either. A weak or non-existent voice mail message leaves a first impression that you’re too lazy to attend to details.
• Hello. You have reached XYZ at (company’s name). Unfortunately I cannot take your call right now, but I would like to return it as soon as I can. So please leave me a message after the beep.
We are unable to come to the phone right now. At the tone, please leave your name, number, and Master Card, Visa, or American Express account number and we’ll get back to, pending credit approval.