As you look to update your script, here are a few questions to ask: Will your voicemail greeting be funny, so your callers think your business is fun? Do you want the tone to be more professional, so it gives callers the impression you only work with Fortune 500 companies? Do you want to record a brief message, or will a more detailed message be helpful? Knowing these answers will help you craft a personal voicemail greeting unique to your company.
Call in any office during working hours, and be sure that you would be connected to a voicemail. Voicemails have become an important part of our lives, and help us stay connected even when we are not there to answer a call. More and more people are gradually realizing that their voicemail greetings play a large part in getting business and leave a positive mark on the customer. If you really want to record a professional voicemail, make sure you sound professional while you record it and never leave incomplete messages.
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Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
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03Hello, this is [your name] of [your company/business]. I’m not able to take your call at the moment. Please leave your details and a quick message and I will get back to you at the earliest time possible. Thanks in advance. This voicemail greeting for work lets your customers or colleagues know that you are busy attending to other matters. It also reassures them that you’ll get back to them when you receive their message.
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My friend Tom at Bottomline Technologies was running a sales team making thousands of phone calls a week, developing the art of the sales voicemail.. Despite all their best efforts, his sales reps were only connecting with prospects 3% of the time since 97% of the time, they had no choice but to leave a voicemail. In a typical week, those voicemails could generate a grand total of one returned
I would highly recommend Sound Telecom on every level. First-class operation. Professional and responsive. Not one complaint or concern.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
Written by Aja Frost @ajavuu
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People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
Whether you’re a small business or a large corporation, professional voicemail greetings make your business look more professional, and can also help to increase sales and improve customer satisfaction.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”