8. Select a standard greeting, or create a custom one. You will usually be given the choice to either select a standard greeting or record a custom one.
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If you are looking for customer service voicemail script, simply check out our links below :
Hello! You have reached the voicemail of (…). Please leave your name, number, and your message after the beep. I will call you back as soon as possible.
Hi! This is (insert name and title.) My apologies, but I’m away from my phone until (insert date.) While I’m …
You are a fantastic answering service. My clients really appreciate your professionalism.
For many small businesses, it may not be possible to pick up the phone immediately. Other times, you may receive a call after hours or during a busy time when no staff is available to assist a caller.
• Hi, this is XYZ. I’m sorry I cannot take your call right now. Please leave a detailed message at the tone along with your name and telephone number. I’ll return your call as soon as I can. Thank you.
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Over the last 60+ years, Dexcomm has assisted many medical offices and medical receptionists with voicemail setup. Here are four easy steps that we recommend to set up yours:
• Hi, this is XYZ. I’m sorry I cannot take your call right now. Please leave a detailed message at the tone along with your name and telephone number. I’ll return your call as soon as I can. Thank you.
You don’t need to say why you can’t answer or where you might be, you simply need to say your full name, that you are sorry you can’t come to the phone, and that you will get back to them as soon as you can.
The phrase ‘Your call is important to us’ is very overused and can sometimes come off as insincere. Instead your professional voicemail greeting should say something like ‘We appreciate your call and look forward to speaking with you soon.’
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.