Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
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13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
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Customer Service and Operations at OpenPhone. Founder of SOUL House artist showcase in the GTA. Art is life! Save my name, email, and website in this browser for the next time I comment. Check out all posts
Don’t be fooled by other business’ mediocrity…Excellence matters. First impressions also matter. Let your clients and investors listen in on just how exciting and professional your business really is.
Thank you for the tips! I will definitely use these when I record my voicemail greetings and messages when my customers are on hold using MightyCall. It’s very important to have effective greetings in order to maintain customers before the human to human interaction.
If you’re going to be out of the office on holidays or vacations, make that known in your voicemail so customers don’t think they’re getting ignored. Nothing is more frustrating to a customer than when they can’t reach you and assume you’re ignoring them.
“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”
Website: https://shoretelcommunity.force.com/s/article/How-to-Record-and-Change-Your-Voicemail-Greeting
Another tactic here is to add some urgency, such as a limited time, to your incentive.
Voicemail Greeting Sound Files. Bill Crystal / Fernando Lamas – You look marvelous. New: voicegreeting02.mp3
Hello! Thanks for calling [LinkedPhone. We’re currently tied up assisting other entrepreneurs & small businesses at the moment]. But please leave your name, number, and the reason for your call and we will get back to you as soon as possible. We look forward to working with you. Thank you.
When leaving your voicemail and phone number, do not say, "Please call me back at ..." Nothing sounds more like a salesperson making a cold call then saying, "please call me back at...".
Hi there! You’ve reached the sewer on the next street. I can’t get to the phone right now, but if you take a wee walk, I’ll be at the sewer grate with the red balloon…floating. Please feel free to join me.
Hello! This is [Nick on the West Coast Sales Team at LinkedPhone]. I am currently on vacation until [Friday, April 22nd] with limited access to email. If you require urgent assistance, please contact my lieutenant [Harold Kisp at 415-555-1212 or [email protected]]. Otherwise, please leave a message and I will return your call when I’m back in the office. Thank you and I look forward to chatting!