Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
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A professional voicemail greeting is a recording that informs clients and business partners you are not available to receive their call. It is an essential part of any effective business communication strategy, especially if you are in sales.
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If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
A professional voicemail greeting is essential in many aspects of a business. In sales, it enables you to properly respond to inquiries from prospects and customers or discuss a deal in more detail. When they call, and you can’t answer, you may lose the opportunity for immediate communication and potentially lose a client or customer.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
This video on English Voicemail Greeting Sample covers the key areas of English pronunciation such as double / diphthong vowels, long vowels, word stress and word endings and more.
Instead of having the typical “You’ve reached ABA Corporation. Please leave your message after the beep”, make it unique and interesting.
Just in case you fall victim to mumbling or speaking softly in your voicemail message be sure to repeat your contact information at the beginning AND end of your message so that the listener is more likely to be able to pick up on the information. This helps if you are speaking quietly or if the listener was not ready to record your information when you said it the first time. Repeating your information will save the listener time as they will not have to listen to your message again to get those details.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
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If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
In Australian English it’s pronounced with the vowel /a:/ like in ‘part’. Problems arise when people use the /ʌ/ vowel (like in ‘up’) instead of /æ/ or /a:/. If you do this is will sound like the worst swear word in English. Many non-native speakers often pronounce the vowel /æ/ more like /ʌ/ because they don’t have a vowel like /æ/ in their first language. Many speakers of European languages will do this (Spanish speakers and Italian speakers) and also speakers of Japanese and Korean. This problem with /æ/ also means that if you say the word ‘back’ in your voicemail greeting sample, you are likely to pronounce it more like ‘buck’. remember to pronounce word endings in English. Check you aren’t dropping any endings off or mispronouncing them.
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6. “Thanks for calling [company name]. You must be calling as you’ve heard about our new [new product, deal, offer here]. We are pretty excited about it, too. Leave us your name, number and the best time to call and we’ll follow up and answer any inquiries you may have. We’re looking forward to speaking with you and updating you on what’s new with [company name]. Have a great day!” Briefly let your callers know about any promotions, updates, or launches you’re having. You might even unknowingly answer their question!Professional voicemail greetings for your business cell phone number
Your message should sound inviting and happy, so the person leaving the message doesn’t get scared off. Don’t be unnaturally over the top happy that they are leaving you a message, but definitely try and get a happy tone into your message, and show them that you value their time and the fact that they are leaving you a message.