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Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
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These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
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Website: https://support.digium.com/community/s/article/How-do-I-record-my-Voicemail-Greeting-over-the-Phone
Many sales reps make the mistake of creating a one-sided conversation talking at the prospect rather than with the prospect.
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As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
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Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed. We promise it’s actually is much simpler than it sounds.