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In many of today's offices and businesses, the rooms that once housed bundles of copper wires, cables, servers, and other telephony hardware are slowly disappearing. With the popularity of hosted PBX... You are here: Home » Blog »Counseling » Voicemail Greetings

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If your prospect has already made up their mind about you or what you’re offering by the end of the voicemail, chances are they won’t respond with a callback. .

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When you cannot answer your callers, the effect of a good voicemail and greeting is important. To create such a professional voicemail greeting, you need to pay attention to a few points. Here are some notes so you can create an effective business voicemail greeting.
It’s important to stay semi-ambiguous, create interest and curiosity, and focus on simply getting them to call you back as the topic of your voicemail.

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Here are some proven techniques for how to leave a voicemail message that gives you the best chance of getting a call back:

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The biggest barrier is actually getting them to leave the voicemail in the first place. Don’t get in your own way by recording a long, drawn-out voicemail greeting that might do more to convince them to hang up than actually leave a message.

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22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.

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    Practice makes perfect when it comes to mastering confidence in your voice, so practice on a friend, colleague, or family member to make sure when it’s time do it in real life it feels like second nature.

    If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
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    Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.

    For example, are you great at telling jokes? Then throw a little humor into your call to lighten the mood and show off your unique personality.
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    When your prospect’s day starts and endsIf they have a secretary screening their callsWhat times are likely for them to be in meetings

    For many businesses and professionals, your voicemail greeting is going to be the first point-of-contact for your customers. This is especially true for service businesses, who often rely on their voicemail to collect information from interested parties.
    If you are recording a voicemail message for business, be sure you include your name and your company’s name, so people know who they are calling and were they are reaching them. If you do not include the business name, they may think they have mistakenly called you at your personal number. Step One: Introduction. Start with an upbeat greeting that includes the name of the person you’re calling: “Hi, Tim!” “Hello, Susan!” “Good morning, Tom!” Then, introduce yourself by giving your name, company name if applicable, and telephone number. Step Two: Message. Step Three: Recap and sign off. What is a professional voicemail greeting?

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    Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.

    To be safe, a great tactic is to state your phone number and then repeat it. This eliminates any guesswork if the person on the other end has trouble understanding the number when you first say it.
    Practice makes perfect when it comes to mastering confidence in your voice, so practice on a friend, colleague, or family member to make sure when it’s time do it in real life it feels like second nature.

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What’s in a good voicemail greeting?Often, it’s the little things that count.Your voicemail greeting should represent you.

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Hello! You have reached the voicemail of (…). Please leave your name, number, and your message after the beep. I will call you back as soon as possible.

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The phrase should imply they will call you back — not that you desperately hope they’ll call you. And whatever phrase you choose to use, make sure it sounds like something you’d naturally say so you can deliver it with a confident tone.

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Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.

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