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I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.

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Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
To best assist your callers and effectively route their calls, you will need to classify your call types. .

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If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them.

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Over the last 60+ years, Dexcomm has assisted many medical offices and medical receptionists with voicemail setup. Here are four easy steps that we recommend to set up yours:
And remember, while you’re busy returning your calls, Blitz can be automating other parts of your sales process. We can assign leads to your staff or even send emails to your customers.

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You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.

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Some people try to get really fancy with their voice mail greetings and they will put the current date on their message. This requires you to update your voice mail greeting daily. This level of customization is completely unnecessary and often leads to problems when the user forgets to update the actual date itself. However, updating your outgoing voice mail message to reflect a particular season or holiday can be a nice touch as long as you remember to change it accordingly.

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    Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”
    Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.

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    4. Liam Neeson Threatens and Delights Your Callers. Liam Neeson has been acting for decades but it was his recent role in the hit movie Taken that caught the attention of a younger audience.

    Website: https://community.verizon.com/t5/Android-General/My-voice-mail-box-is-full-How-do-i-clear-it/td-p/840930
    That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.

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    Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.

    42. Hi, you’ve reached [X company]. Our team is currently out of the office or assisting other customers. Leave your name, number, and a brief message so we can direct your call to the proper team member when we return.
    You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.

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    The 8 Rules of Phone Etiquette at Work. Follow these 8 rules for good phone etiquette on the job. Be prepared. Get familiar with your phone, and learn how to transfer calls. Answer right away. Answer within three rings. Announce yourself. "Thanks for calling Company Name" . Be an active listener.

    A professional voicemail greeting is a recorded message that plays when you miss a phone call. The purpose of this recording is to inform your caller that you cannot make it to the phone, and they should leave a message. Whoever is calling you hears this message, making it important to be polite and professional.
    Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:

  • Be Part
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Professional recording studio — Rent a professional recording studio space for a day to have optimal audio quality.Professional speaker — Hire a voiceover professional to create all of the voicemails across your company.Create a script — Create scripts for the voiceover professional to use during recording.Be personable — As noted above, allow for a bit of personality in the recording.Be positive — Tone matters more than the words you say!Keep it short — The longer they have to listen, the less likely they are to leave a message.Ask for details — Make sure to get the most important information from them in their message. Get a free business voicemail script (that you can use today!)

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When recording your business voicemail greetings on your VoIP phone system, make sure to state the correct time when your callers can expect you to call back. If your call-back policy is within two hours or 24 hours, make sure to say the correct expected time so your callers don’t waste their time waiting for your call.

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While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.

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