As a real estate professional, you're always on the go. Whether showing homes and apartments to a prospective client or staging a home for sale, it's likely that you're out of the office quite often. Anyone in the industry knows that, out of the office is a good place to be. Unfortunately, it makes staying professional just a little bit harder. What happens when you're working with one client and another one calls? Most likely, you send that call to your voicemail box, but what does your voicemail greeting say? What should voicemail messages include? If you're voicemail isn't offering the right information, you might lose a sale.
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The voicemail reception capacity varies depending on the voicemail system you use.
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The average voicemail response rate is only 4.8% according to statistics. So what makes those few voicemails stand out from the crowd to get a response while others go totally bust?
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This is it. If you are not satisfied with the custom voicemail greeting, then follow the same steps and do it again.
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5. Emergency Situation Voicemail Greeting. In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area.
The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
4. Limit background noise. You want your voice to come through crisp and clear, so make sure that there’s no noise in the background like a radio, tv, or people talking. The best place to record your voicemail is in a quiet room that’s away from excessive noise. Smaller rooms will also work better as there won’t be as much ambient sound as in a large, open space.
“Thanks for calling (insert company name), where your dream is our destination. I’m helping another customer at the moment, but please leave your name and number, and I’ll return your call.”
26. Hello, you’ve reached [your name]. I’m either on another call, on a top secret mission to Mars, or I’ve just stepped away from my desk for the day. Leave a message after the tone and I’ll call you back tomorrow or in about seven months.
Customers do not possess the expertise and knowledge you do. When creating your business voicemail greetings, make sure you don’t use such technical terms that the customer may not be able to understand.
As you look to update your script, here are a few questions to ask: Will your voicemail greeting be funny, so your callers think your business is fun? Do you want the tone to be more professional, so it gives callers the impression you only work with Fortune 500 companies? Do you want to record a brief message, or will a more detailed message be helpful? Knowing these answers will help you craft a personal voicemail greeting unique to your company.
Hi! John’s answering machine is broken. This is his refrigerator. Please speak very slowly, and I’ll stick your message to myself with one of these magnets.