Website: https://grasshopper.com/blog/perfect-voicemail-greetings-10-tips-for-recording-effective-and-professional-messages-plus-examples/
To create a professional business voicemail greeting, businesses need to do several things:
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A professional voicemail greeting is a vital component of your communication strategy. It can increase engagement with your clients, create rapport and leave a good first impression when you're currently not available to pick up the phone.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
Rather than the over-used “I’ll check in again on Monday,” leave the conversation off with a reminder of the benefit of chatting or a specific question that gets their gears turning.
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
Customers do not possess the expertise and knowledge you do. When creating your business voicemail greetings, make sure you don’t use such technical terms that the customer may not be able to understand.
While certain VoIP features (such as Simultaneous Ring and Find Me/Follow Me) help ensure that you don’t miss out on important calls, it can also be difficult to answer every single call that comes in, especially if you’re running a small business with limited staff. A clear, helpful, and customized voicemail greeting can be the next thing to help establish your brand and customer base. Related Blog Posts Best VoIP Providers for Making Cheap Calls to China in 2021Competitors to Vonage in 2021Scammers and VoIP: What you need to know about illegal phone scamsLandline versus VoIP: Which Is Better?Ways Virtual Numbers Help Boost Your BusinessWebRTC and VoIP: Do They Connect or Clash?How Business VoIP Takes the Stress Out of Moving Offices3 Ways to Use Hold Music to Keep Callers on the LineWhy You Should Get a Business VoIP Phone for Your Home BusinessTop 3 Reasons Pay As You Go VoIP Plans are Perfect for Small Businesses
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
For many of us, our professional voicemail greeting is a crucial first impression. For others, it might be something that our clients and partners hear over and over again. An unprofessional voicemail greeting reflects poorly on you, and while it’s easy to overlook, it’s just as easy to fix. Script it out beforehand. Make sure information is specific and up-to-date. Keep it short. Use a quality recording. Smile when you speak. Script your voicemail message
If you aren’t sure, have a friend listen to it and give you pointers. It’s always disorienting listening to your own voice, so you might not be able to catch if you sound weird because you’re hearing your voice or because you are actually speaking in a strange manner, but someone who knows you well will be able to clear it right up.
This is a test. This is a test of the Answering Machine Broadcast System. This is only a test.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
31. Hello, you’ve reached [your name]. I’ll be out of the office from [start date] to [end date]. Please leave a message and I’ll return your call upon my return. Alternatively, you can email me at [email address] or call [name] at [phone number] for immediate assistance. Thanks for calling!
Professional voicemail greetings for work can be critical for giving your business a good level of credibility. By using one of our ready-made messages, you can save yourself time and impress the other party.