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In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
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2. âHi! Weâre glad you called [company name]. Weâre happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!â Ask your callers to leave a short message so you can determine when to return their call.
We'll email you twice a month with our actionable tips, and industry trends fueling business growth, so feel free to sign up. Web Portal Update On Call Solaxis Login Facebook Twitter LinkedIn RSS GooglePlus How to Record a Professional Voice Mail Greeting Post navigation â Previous Next â You want your business voice mail greeting to be polished and professional. Follow these steps to record the perfect outgoing voice mail message.
Hi. I am probably home, Iâm just avoiding someone I donât like. Leave me a message, and if I donât call back, itâs you.
12. Hi, this is [your name]. Iâm away from my phone at the moment, but leave a message after the tone so I can get back in touch later today.
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
Professional Phone Greetings, Voicemail & On-Hold Voice Overs When a customer calls your place of business, they generally expect to be placed on hold at some point. Rather than play annoying music, why not use this captive audience to promote your business with a professional voice over.
Website: https://www.indeed.com/career-advice/career-development/professional-voicemail-greeting
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number].
Press 6 to enable or disable âannouncement onlyâ mode (e.g., your vacation greeting). Press 9 to exit voicemail. To configure your voicemail's other settings, click here. For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
To clear any customers doubts or expectations, make sure to mention on your voicemail when youâll be available. Donât say that you will âtryâ to return their call. Instead, offer them a realistic timeframe in which they can expect their call to be returned, so they know what to expect - whether it will take you 24 hours or a week to get back to them. This will eliminate your customerâs worries about your timeliness and encourage them to wait for your reply instead of heading over to your competitors.
I am not a voice talent, and I hate the sound of my own voice. Every time I lose my cell phone (daily), I call it from another line to help myself find it. And every time I do this, I wish my voicemail message soundedâŚdifferent. Iâm always reminded that I should sit down and rerecord it, so it makes a more professional first impression.
âCongratulations! Youâve reached the right person! Itâs [your name]. Unfortunately, youâve called at the wrong time. Please leave a message with all your contact information, and Iâll call you back within 24 hours.â
17. âHappy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope itâs not an emergency, but if so, weâve got you covered. Contact us at [company email/other support lines] and weâll get back to you ASAP. For all other inquiries, weâll contact you when we are back from the holiday â we might be a few pounds heavier but eager to speak with you! Happy Holidays.â Things happen during the holidays, we know. Let your callers know you are still there just in case!
Voicemails that simply say, âcall meâ are irritating at best. If the recipient of your messages tends to fall into the trap listed in the previous point, tell him or her, âWhen you return my call, please leave a message on my voicemail to let me know the status of the project if Iâm not able to pick up the phone.â
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