Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
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If you’re a small business owner, we recommend going with the RIY (record it yourself) route. First, it’s more affordable. Second (and more importantly), if your clients expect to work with you directly, they will expect to hear your voice when they place a phone call.
A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
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“Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.”
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?
Recording a business voicemail greeting is not the same as recording a personalized message for your cell phone. You’ll want to maintain a level of professionalism while also connecting with your customers. Before you start recording, keep these tips in mind to leave a good impression on potential clients.
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The phrase should imply they will call you back — not that you desperately hope they’ll call you. And whatever phrase you choose to use, make sure it sounds like something you’d naturally say so you can deliver it with a confident tone.
https://www.indeed.com/career-advice/career-development/professional-voicemail-greeting
Sheehan, who is 28, says the demise of voice mail is part of a general shift away from more formal communication in all forms.
Website: https://support.google.com/voice/answer/115069?hl=en&co=GENIE.Platform=Android
Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."
With OpenPhone you can record your own voicemail greetings directly in the app, upload your own voice clips or simply type your voicemail script.