Create a clear focus on how what you do can fill a need for the prospective client. And make sure you word any sentence this way that refers to your products or services — with the benefit as the central focus.
1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.
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Never miss an important voicemail when you’re out of the office or away from a computer. Checking your messages by phone is a snap. Just follow these five easy steps: 1. Dial your RingCentral number. 2. Press * as soon as you hear the phone ring or the recorded message play.
“Hi, you’ve reached the desk of (your name). I’m currently out of the office on vacation and will return on (insert date). If you need immediate assistance, please call my assistant, (insert assistant name) at (insert assistant’s phone number). Otherwise, leave your name and number, and I’ll get back to you when I return.”
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This is a lot like body language… the person on the other end can infer a lot from more than just the words you use.
As mentioned above, it is extremely important to have a voicemail message that is easy to understand. However, there is also the matter of word choice. You must ensure to give attention to what your words are in your voicemail greetings. There can be certain words used that may trigger your customers. Though you did not mean what they understood, it will still bring a bad name to your company’s reputation. Your choice of words can affect significantly, so make you give close attention to your words.
Calmly and steadily record your voicemail. Don’t rush it to the point where the customer can’t decipher everything you’ve requested on the message. To ease the process, write your voicemail down with pause points. This will ensure you annunciate everything clearly and can assist in managing your speed.
The phone you use to record your greeting – and your surrounding – can turn your carefully scripted greeting into an unprofessional mess. Background noise is terribly distracting, so choose a quiet room or parked car to make your call. Landlines, or a “wi-fi enabled” cellphone call, can provide much better connection quality than a standard cellphone. If you must use a cell phone, be sure to use a high-quality headset for the best clarity.
Be sure to let them know how you got their information when you leave a voicemail.
Need French Canadian voicemail voice? Listen to Lili’s bilingual (English & French Canadian) voicemail demos here. Need a Spanish voice? Listen to her Spanish voicemail recordings here.
7. Hello, this is [your name] at [your company]. I’m currently out of the office, but if you leave your name, number, and a brief message, and I’ll return your call as soon as I get back.
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
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1. Select the fixed key with the envelope graphic, or dial the phone’s phone number.
You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
Hi, you’ve called [your name] at [X company]. I am currently out of the office, but please leave your name, phone number, and a brief message, …