49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
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Over the last 60+ years, Dexcomm has assisted many medical offices and medical receptionists with voicemail setup. Here are four easy steps that we recommend to set up yours:
To dial into the voicemail system to record your personal greeting and name, and change the type of greeting that is played when callers reach your voicemail, use the following instructions for your ShoreTel Sky Phone System: Access the voicemail system: If you are using a IP 400 series desk phone, press the Voicemail function key.
Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
When you start to record the business voicemail greetings, be sure to pay attention that the professional voicemail is not able to pick background noises that could make your message sound distort and inaudible.
This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department. You've reached the Delivery Department of Wringley Furniture. All of our personnel are currently occupied on the floor. Please leave your contact information and we'll get back to you as soon as possible. Or email us at [email protected]. 4. Vacation Day Voicemail Greeting
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4. Vacation Day Voicemail Greeting. If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it.
4. Give them a realistic expectation: “Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.
True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
Whether you’re a small business or a large corporation, professional voicemail greetings make your business look more professional, and can also help to increase sales and improve customer satisfaction.
Do you have a landline at work? Make sure that all your phones, personal and business, have good clear, professional English voicemail greetings.
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Website: https://getvoip.com/blog/2013/07/17/guide-to-professional-voicemail-greeting/