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Customer experience is today’s business battleground. At a time where it’s common for even the most established businesses to deliver poor service, incompetent support, and just outright bad communication, how do you stand out? As big companies fail in the customer experience department, doors open for small business owners and entrepreneurs to distinguish themselves.

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Top 7 business voicemail greetings. 1. Hi, you’ve reached [ you name] of [ your business ]. I’m sorry that I’m not available to answer your call at the present time. Please leave your name, number and a quick message at the tone and I’ll forward your message to the appropriate person. 2.
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional. .

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• Hi, this is XYZ. I’m sorry I cannot take your call right now. Please leave a detailed message at the tone along with your name and telephone number. I’ll return your call as soon as I can. Thank you.
46. Hello, you’ve reached [name], [job title] at [company]. I’m currently away from my desk or on another call. Please leave a detailed message so I can return your call as soon as I get back.

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7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."

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44. Hello, you’ve reached [X department] at [X company]. Our team is currently out of the office, but we’ll be happy to assist you when we return. Leave a quick message that includes a callback number and a team member will reach out within one business day.

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Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.

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    Customers expect professional treatment from your business at all times, even from a prerecorded business voicemail greeting. Provide a good impression of your business and yourself through the simple act of recording a professional voicemail message. It only takes a few minutes of your time and can impact your business for the better.

    When recording, choose a quiet area, speak clearly, and use your full name (first and last).
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    Scripts to be altered to fit your practice’s needs: Solo Wellness Practice: “Hello. You’ve reached Molly Hill, Licensed Massage Therapist with Healing Touch. I am currently unavailable to take your call, so please state your name, phone number, and a detailed message after the beep and I will get back with you within two business days”

    7. Edit your voicemail greeting. Now, press the dial pad key for changing or recording your voicemail greeting. It's 1 in this case.
    These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.

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    I have a confession to make: I haven't recorded a new voicemail greeting in nearly a decade. Since then, I've (hopefully) become more articulate, poised, and self-assured. But hear my voicemail recording, and you'd think I was still new to the work world, a little unsure of myself — and probably not an authority.

    Hello, you have reached the firm of real estate agent X. I am currently in a meeting with a client, but I will get back to you as soon as possible. Kindly leave your name, your reason for calling and your contact number so that I can get back to you at the earliest. If there is any kind of urgency, you can get in touch with me at Y number.
    A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished …

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    Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.

    In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
    Now that you know which script to use, how do you record it? Depending on your budget and the resources available to you, you can record the script yourself, use a text-to-speech program, or hire a professional voice actor to record your greeting.

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“Hi, thanks for calling the office of (insert your name). I’m away from my desk or out of the office. Please leave your name and number, and I’ll return your call as soon as possible. If you need immediate assistance, please hang up and reach our customer support team at (insert phone number). Thanks, and have a great day!”

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With social media, blogs, email marketing, and yes…voicemail greetings, businesses have lots of opportunities to make an impression. But it’s important to make the right impression. Callers will make inferences on what you say and how you say it, and you don't always get another chance to make a positive impact. You want prospective customers to leave a message. You want them to get a great first impression of your business. So, you need professional voicemail greetings. Here’s how you get them…

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When leaving a voicemail, hanging up sends it. The other person listens to the exact same audio file that you recorded by leaving the voicemail on that automated system, which just so happens to be the same exact system playing back that audio file as output for the intended recipient.

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When it comes to how to leave a professional voicemail, making it sound as ‘warm’ and not ‘cold call’ as possible is important.

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