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JS Hello Me Community Experts in Multifamily Property Management, Apartment Investment, Apartment Marketing, Apartment Leasing, and Apartment Jobs HomeAbout Multifamily InsidersMultifamily NewsCulture and MissionContact UsMy MFIEdit ProfileInboxCommunityAll InsidersSearch InsidersEventsWebinar WednesdaysMastering MaintenanceSpeaker LineupInsiders' Choice Award WinnersWebinars On DemandSocial Multifamily ShareSpaceLinkedIn Multifamily HubDiscuss!Recent PostsPopular DiscussionsInsider BlogsMy BlogsMy Blog DashboardFile BankUpload FilesDealsResearchResident Events Listen to your Voicemail Greeting 10 years 5 months ago #6148 We all know how hard it is to answer the phone every single time it rings. The reality is, sometimes you just miss a call. Have you listened to your voicemail greeting recently? Being a marketing partner, and currently an apartment shopper, I call apartment communities just about every day. I definitely get plenty of voicemail greetings, especially if I call close to the lunch hour, that wouldn't encourage me whatsoever to call back if I were a prospect! I'm going to start working with my clients on their voicemail greetings - what do the seasoned experts out there think they should include and sound like? Are there any guidelines you would suggest? My industry mentor tells me that properties tend to take on the personality of their managers; how do we apply that belief to even the smallest things like voicemail? Colin Hagan Topic Author Posts: 10 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6149 You know, I'm not a big fan of having a voice mail message picking up for the property when the office staff is busy or not there. I think it's a good idea to consider using an answering service or perhaps a third party service that can answer questions, send info, or maybe set appointments. I can understand where a prospective rent may not be inclined to visit a community they call and do not get a live person on the phone. My company does use an answering service and the service is usually successful at getting the name, number, floor plan, and lead source when we are not able to answer. Denny Humphrey Posts: 16 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6152 This is completely personal but I CANNOT stand when I call a place and there voicemail message is longer than 30 seconds... If it's too long I'm hanging up or if someone sounds overly cheerful or bored... Chrissy Surprenant Posts: 118 Thank you received: 1 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6160 I have shopped many properties over the years. Some VM messages are good, some are less than good and some are just plain BAD!! Maybe it's just me, but if the message sends me to the property web site, I get annoyed! I was just on the web site!!Now I'm ready to talk to a real live person!! I have used call centers who answer after so many rings with good and bad results. I am not a fan of the Auto-Systems that answer and give you 20 other choices and when you make a choice, you hear another message! We have about 10 seconds or less to capture a callers attention, sound different from the competition, and make yourself sound interesting enough for them to want to leave a message. The message should be clear, quick and concise. Gerry Hunt Re:Listen to your Voicemail Greeting 10 years 5 months ago #6167 Great points Gerry and Chrissy, I agree totally. Messages should be no more than 30 seconds and even getting close to that mark is too much. Make your point, don't be sales pitch-y and then let them leave the message. For me when I hear an answering machine message I'm just waiting for the tone so I can start talking... I'm really not paying much attention to what they are saying. If voice mail messages were a closing tool we'd have a source code for them. Ha! Bill Szczytko Posts: 64 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6169 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6172 I hate the VM's that start with "press 1 if this is a maintenance emergency." If you are calling to inquire about leasing, the first thing you think is "this place needs maintenance. Danny Soule Posts: 19 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6185 Chrissy, you make me smile!! When a property has a website it should be on all advertising, flyers, and correspondence. The company paid big bucks to have the web site developed; we want to direct folks to it!! It is also a great tool to use when talking to a prospect on the phone. The leasing person can direct the prospect to the site and talk about floor plans and amenities WITH the prospect! In my opinion VM tend to be to long and boring. By the time I call the property, I just want to talk with a PERSON! I have been to the web site, and I don’t want to be directed back to it! Of course, I am also in the business and maybe just a little impatient!! Re:Listen to your Voicemail Greeting 10 years 5 months ago #6188 At least I made you smile... I'm still right though hahaha!! Sorry I had to tease you a little ;)

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Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
That you just must well maybe well also factor in your voicemail message is skilled. Nonetheless if you listen aid it might maybe maybe well also sound rushed or shaky. Be all ears to it on a typical basis to ascertain if adjustments are predominant. .

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If it works better for you, offer your callers the option to email you, or even send over a text to a VoIP texting app, or even your personal number if you don’t mind. Many people will prefer the ability to quickly text or email, and callers will appreciate the increased level of service.
You can use your market to make a number of assumptions about why a caller has reached you.

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The pet care service providers get calls from pet owners at odd hours or when they are busy attending to their chores. So, resorting to voicemail services is necessary for such businesses. Below is an excerpt from a voicemail for a pet service entity:
If you don’t know what to say in your voicemail, here’s a few pointers to get you started: Make sure that you’re not yelling into the phone and the message is recorded in a somewhat quiet area. If the message is for work, try to keep it professional and avoid mistakes, if possible. If you’re working in retail, apologize for not picking up and note that you will call them back. Regardless of your occupation, try to keep the message short. It shouldn’t be longer than 25 seconds. If the voicemail is personal, feel free to leave a silly, short message that lets the caller know it’s you.

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– Sorry, I can’t be everywhere, and sitting by the phone ready to take your call, just isn’t going to happen. The best thing to do is to leave your message and not be offended that I wasn’t able to speak with you. Thanks.

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Education Details: Business greeting for voicemail for voicemail. Business voicemail. Business voicemail greeting. Business voicemail examples greetings.Examples: https://ww

  • how to activate xfinity voicemail

    1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."

    A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
    20. Hi, you’ve reached [your name]’s phone. I’m busy making deals or rock climbing [replace with your personal hobbies], so leave your contact information and a brief message so I can call you back when I have a free moment.

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    You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
    Hello, this is (your name). I’m sorry but you’ve reached my old number. Call me on (your new number) and I will try to take your call. If you can’t reach me there as well, leave me your name, number, and reason for call. Thank you.

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    1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”

    If you have a jingle or sung tagline you can include that to help add personality to your Voicemail Messages. With Media Group NZ the sky is not the limit! For the answer to everything about Voicemail Messages, www.mediagroup.co.nz
    Have you ever called a business and had to sit through a long recording that informs you of their hours of business, their internet address and a wealth of other information that’s completely useless to you?

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    You have reached (NAME). I�m presently on a call with someone else and I am unable to speak to you personally. But I have been notified of your call. I am sending your call to (DEPARTMENT OR NAME) for immediate assistance. Thank you. STOP! Don�t hang up. I don�t like these machines either. However, if at the beep you would kindly leave your name and telephone number I will call you back, I promise. Thank You Try keeping your recording to a maximum of about 15-20 seconds. Do not say �operators are busy� - instead tell callers operators are aware of their call but are attending to others, etc. Do not say �you have been placed in a queue� - instead ask callers to hold. Wait at least 1-2 seconds before commencing recording your greeting. This gives time for the call to be answered and for the caller to be receptive. Take your time while recording, and sound sincere. Did you know that we . . . You can also contact us on . . . If you prefer to fax your inquiry to us, you can do so on . . . Thank you for calling. One of our reps will be with you shortly. Thank you for waiting, we appreciate your patience. One of our reps will (be with) (attend to) you shortly Business Holiday Voicemail Greeting Examples Home Business Holiday Voicemail Greeting Examples

    If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone system. Thank you for calling Merlow Plumbing. We are closed for Christmas from December 24th, 2015, until January 2nd, 2016. Our normal business hours are Monday through Thursday, 8 am - 6 pm. Please leave your message after the tone. Have a happy holiday, and we look forward to seeing you in the New Year. 5. Emergency Situation Voicemail Greeting
    8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”

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The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.

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In today’s digital-first world, it can be extremely easy to treat things like your business voicemail as an afterthought. Your voicemail has the potential to communicate so much more effectively than its digital counterpart.

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4. Engage Your Callers. It may not seem like it, but a business voicemail isn’t that different from a regular business conversation. If you create a dialogue between your callers and yourself, you’re gonna have much more engaged, upbeat, and satisfied callers.

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38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.

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