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As the COVID-19 coronavirus continues to affect businesses around the world, many offices are being forced to change their hours, reschedule appointments, and even send employees home to work.
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7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.
Keep it simple, concise and to the point. Callers won’t need your life story, and won’t want to wait around for a 2-minute greeting to end just so they can leave a message. Don’t hide the details, tell them where you will be, when you will be there, or when you won’t be there, and how to get in touch.
Sample Short Voicemail Greeting: Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you. Sample Business Voicemail Greeting: Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information
8. You have reached the [location] branch of [business name]. We’re sorry there’s no one to take your call right now, but we would like to return your call as soon as possible. If you’d like to leave your name and telephone number, an attendant will return your call within three business hours. Alternatively, you can make your enquiry via our online contact form at [your website contact form]. Thank you for your call.
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10 Voicemail Greeting Scripts. Now that you know the principles of our voicemail greeting philosophy, it is time to take a closer look at some standard and best-practice examples you can use for your business.
Hello, this is (your name). I apologize for not taking your call right now. Leave me a message and wait by your phone till I can call you back.
I am sorry I left a thumbs down bc I was looking for instructions on how to leave a ANSWERING phone message. Just how. Not high quality as you so competently did. (I strongly agree with your advice btw.) So, stupidly frustrated, I left you a thumbs-down. And now I am typing out an “I’m sorry” on this frustratingly tiny keyboard. You are good AND easy to adore. Ha.
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Here are 15 business voicemail greetings to keep your clients and boost your credibility:
– Hi, I will be studying at the University library till late. Cannot carry my phone inside. Will get back to you as soon as I can. So leave a message after the beep.
I love my job because [XYZ company] is the best place to work at. Please leave your full name, contact info, number and other details and I’ll call back within 24 hours! Thanks a bunch.”
Even though as a business it’s preferable that you attend to your customers calls, having a voicemail as a backup in case you are not able to attend to those calls is important. Having established a voicemail option, now you need to make sure that
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5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.