To change the existing voice mail greeting, you must be on the Attendant/Admin handset which is usually extension number 20 (However this may be changed to another extension that you use to check messages on.) Click the message key on top of the display. Click voice messaging then scroll down once to where it says “other” After you select that, the display will change and you can select Answering Machine. If the system asks for a password, it should be 1111 followed by the # key. After you enter the password you will be able to scroll down to Greeting and enter your new greeting followed by the save key. Are Hosted Systems Right For Your Business Try our phone system wizard NBN Guarantee
More than 100 professional voice over artists available to record your phone greetings, prompts and messages on hold.
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12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
When you call a business phone number, you are often greeted with an automated voicemail greeting that helps guide you through the phone directory and next steps.. These voicemail greeting makes your small business look professional, and they can help increase sales as well as boost customer satisfaction.
Website: https://support.basictalk.com/articles/answer/BasicTalk-Voicemail-11493
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
Then rehearse it a few times. Experiment by accentuating different words. But be careful not to make it sound too scripted.
When clients or customers want to learn more about your business, oftentimes after checking out your website and social media, if they have further questions regarding your products or services, they’ll pick up the phone and call.
Keep it simple, concise and to the point. Callers won’t need your life story, and won’t want to wait around for a 2-minute greeting to end just so they can leave a message. Don’t hide the details, tell them where you will be, when you will be there, or when you won’t be there, and how to get in touch.
Website: https://www.openphone.co/blog/21-professional-voicemail-greeting-examples/
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
Keep in mind that to enjoy the full benefits of your professional greeting system, you must routinely check and delete messages. If your voicemail fills up, you won’t be able to receive new messages, meaning your customers will become frustrated.
4. Customer Service Sub Menu Auto Attendant Script. You are likely to receive huge volumes of queries directed to your support team. Perhaps, segmenting your customer service queries will narrow down options and make query resolution faster.
As a small business, it’s important to find ways to keep your customers engaged, even when you aren’t able to answer the phone. Though social media marketing and e-commerce are becoming more prominent, connecting to customers by phone is still a tried and true staple of the business world. Your voicemail greeting is an opportunity for you to engage with your customers, an …
8. Hello, you’ve reached [your name], [your job title] at [your company]. I’m sorry for missing your call, but if you leave a message that includes your name and contact information, I’ll get in touch as soon as I can.
When recording your greeting, speak a little more slowly and clearly than you normally would so there’s no danger of your callers misunderstanding you.