And while we all have grace for friends and family who seem to take forever to get back to our messages, customers generally expect this degree of promptness when they text a business.
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This seems like information that would be better in an email signature than an OOO, really. That’s how my organisation does it.
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You should use your out of office email whenever you’re going to be away from the office – whether it’s for a day, a week, or even longer.
After all, most of us long to fully detach while we’re away and we know it’s the healthier and more restorative thing to do. Yet we’re concerned that actually doing so might appear reckless or irresponsible to our clients and colleagues.
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Admittedly the several people I know who do this are also very lazy so I may be reading into tone? Because it definitely was going to be whenever it was going to be convenient for them, not so much for the business.
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I’ve had several co-workers over the years use “at my earliest convenience” and it’s always rubbed me the wrong way. It just sounds kind of dismissive like, “I don’t care when you need it, I’ll get to it when I get to it.”
Then, click Save Changes at the bottom of the settings section and that's it done. You're out of office message is active.
Oh man, I mostly loved my European colleagues, but the “we were gone for a month, why haven’t you done more?” made me so, so stabby. That or the whole “hey, you really need to work harder to get this done by June 25th because none of us are going to be around to take care of our part by July 1.” So, I’m working 65 hour weeks for a month so you don’t have to spend 8 hours of your vacation working? Sounds fair.
My dad will call and leave — legit — a 5 minute voice mail where he will tell me that he has something to tell me, that it is really funny, that he can’t leave it as a voicemail because I won’t get it, or maybe I won’t find it funny, that’s fine, I don’t have to call him back, it was stupid anyway, it probably isn’t funny….. He goes through all of the stages of passive aggressive behavior before ending with “Anyway, call me back.”
That sounds like she’s using an auto-responder, not an Out of Office. The primary difference, as far as I can tell, is that an auto-response will respond to every email, whereas the OOO message will only reply once per sender when it’s turned on. (Turning it off and then back on resets it)
Co-sign. HATE THAT. We use Outlook and there’s a banner across the top that says AUTOMATIC REPLIES ARE BEING SENT. Just click the button to stop them!
The root of that question, as pointed out in this New York Times article, is that taking vacation can be a bit emotionally conflicting.
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