First, and most importantly, let the people trying to get in touch with you know when you’ll be gone and when you’ll be returning. There’s one more date to add — when they can expect for you to return their message.
Use your auto-response as an opportunity to connect your customers with a sales opportunity! Hey there, thanks for shopping Patagonia! We’ll respond to your message ASAP. While you wait, have you checked out or semi-annual sale? https://txt.st/PQBLPE
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5.) Gentile Cliente, il nostro ufficio sarà chiuso dal 24 Dicembre fino al 2 Gennaio. Potete contattarci come sempre da Lunedì 5 Gennaio. Auguriamo a voi e alla vostra famiglia un felice Natale e un Buon Anno Nuovo di successo.
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When I was in university I set my voicemail to, “Hi, you’ve reached Krabby. I’m unable to come to the phone right now, but please DON’T leave me a message. They cost me like, 50 cents each. Mom, this is mostly for you because everyone else knows to text me instead like a normal human being.”
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“It wasn’t a vacation, but I didn’t want to deal with normal business stuff,” he says. “Humor is sticky. People laughed … and they left me alone.”
Another (also memorialized via a TikTok) is not exactly an OOO responder but it’s a great example of unapologetic bluntness. “Baby, I’m not even here,” the woman in the says while preparing a margarita and talking about not responding to calls or emails during approved time off. “PTO? Prepare The Others. I’m a ghost.”
But you don’t need to write an instruction guide for people as though they’re incapable of solving their own problems without you.
Apologies, but I’m currently knee-deep in sushi and shrines on the other side of the world in Japan. I will be back to the usual tea and crumpets when I return to the office on Tuesday 30th May.
But this is where it becomes a power thing. The OOO person says that everyone else wants stuff from them that the sender can’t get elsewhere and you need to grovel to get it from them.
Additional resources: You might include a link to one of your webpages or a download if it provides information that can be useful to people while you are away.
Get out of the office early.Make sure you inform your managers and co-workers that you will be leaving early. Do something fun since you are out early from work. Go for a movie or the happy hour at your favorite restaurant or bar with your co-workers.
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Thanks for getting in touch. I am currently out of the office from [date] to [date] and will have limited access to my email during this time. You may be able to get ahold of me on my cell phone at [phone number]. If you can’t get through to me and have an urgent inquiry, you can contact a member of the team at [phone number], or my assistant [Name] at [email] or [phone number].
The date range you're gone but more importantly . . . The day you will respond. (Pro tip: If you seriously get a ginormous volume of emails when you're away, or you're going to be gone for an extended amount of time, make sure this date is one or two days AFTER you're back from your vacation. Under promise, over deliver, do your laundry.) Alternate contact if there is an emergency. Your phone number (if you absolutely must, but I don't endorse this).