07-01-19secrets of the most productive peopleThese OOO messages will encourage people to leave you alone on vacation
4.) Bienvenue chez John Doe Solutions. En raison d'un événement en interne, notre secrétaire n’est pas disponible aujourd'hui. Vous êtes le bienvenu à laisser un message. Nous serons de nouveau à votre service lundi. Merci pour votre compréhension.
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When you’ve finally powered your way through that seemingly endless to-do list and are ready to check out of work-mode once and for all, there’s one final thing you need to take care of: Setting your out-of-office response.
I know you probably don’t want to hear this, but I’m on holiday. I won’t be able to connect with you until [date]. However, there’s good news too: my colleague [Name] will help you with pleasure.
After one negative service experience, 51% of customers will never do business with that company again. Hence, delivering excellent service is the most important part of customer retention strategies. Auto reply messages are the best ways to maintain a transparent connection with your clientele.
Automatic email replies. The IS&T Knowledge Base (KB) details how to set up automatic replies for your MIT email through the Exchange service or on Outlook. Both allow you to set the start and end date of the auto-response and to choose if everyone will receive this auto-reply or only those within MIT.
Ta-da, you are done! You are one step closer to your vacation. Remember, just because you are away, it doesn’t mean you cannot make someone’s day with a funky OOO email!
When we set an out-of-office, we don’t immediately think of lead generation. However, it is a good opportunity to this end. For instance, you could encourage attendance for a webinar or future event, suggest sign-ups for online courses, give links to book downloads, or point recipients in the direction of any other product or service you are pushing. As well as informing the recipient of your unavailability, you are encouraging them to act.
I will be on leave returning Monday, August 10th. Please anticipate a delay in response. For urgent requests or escalations, please contact:
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1) Communicate when a person will be back, or if they are out for an indeterminate period of time, tell me who I should be contacting instead 2) Communicate what I should expect. (For example, when I do my monthly reports, I have an out of office message that says that I’ll be slow to respond. I *will* actually check my email at least a couple of times, but I generally won’t respond to anything non-urgent.) 3) If the person is in a job that handles urgent requests, list who I need to contact instead if it can’t wait until they get back.
I am currently out of the office on my holiday – I’m probably drunk somewhere in a bar in Spain. See you when I get back.
It doesn’t matter whether you’re going to be out of the office for a few days, or a few months – if you’re going on vacation, it’s critical to remember to set up your out-of-office autoresponder.
I’m guessing that this comment was gratuitously cruel on purpose just for the lulz, but I’ll give it a serious response anyway:
So what do good out-of-office messages look like? Here are a handful of examples that will help you craft the perfect out-of-office message:
Thanks for your email. Please expect a delay in response due to a medical emergency. In case of urgent queries, please reach out to me on my cell or to my colleague at [email protected].
“I’m offline and have sporadic access to email until X date. For urgent matters contact Colleagues A and B. For true work related emergencies you can call me at Cell Number”