An Autoresponder email message is a notification that you receive when the person you are trying to reach is not available. mail needs to be drafted carefully as it is essential to see that the client doesn’t get irritated, and the Company’s reputation does not go on stake. The customer should feel satisfied with the response in your absence.
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings
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Please contact my colleague (YOUR COLLEAGUE’SNAME) for your urgent concerns. Otherwise, I´ll attend to your emails upon my return at 08.02.2021.
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“I will be out of the office between date and date. If your email requires urgent attention please contact Insert Name Here.” Imo that’s enough
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I didn’t like it either. The implication seems be be that the person can’t trust their colleagues to know what to do if they are not around.
I have always said that I’m taking annual leave so that still applies for me – but that’s pretty standard for my company.
“To the Robotics Corp office, this mail is to inform all the staff and employees that the office will be closed for a week on the occasion of Durga Puja. Through this mail also, I send holiday wishes for all the employees on a superb recreational holiday period. Have a happy holiday.”
I’m with you. It comes across as a bit scold-y, like chastising someone for emailing while you’re out and treating them as if their issues aren’t important.
Website: https://bridge.insure/faq-items/script-samples-for-recorded-messages-ivr-auto-attendant-greeting-hold-messages/
Even if I do have access to my email while I’m vacation, I typically do “I’m out of office with no access to email or voicemail until (date). For anything requiring immediate attention please contact (boss).” If I happen to check my email I can still forward the important ones, but otherwise hopefully people get the message that I will not be responding.
Ann Handley is one of the renowned digital marketers who is also known for her sense of humor. In the below auto-response, she has sprinkled some clever creativity, personalization, and warmth instead of the two-line cold replies that we see almost everywhere. This can surely be an inspiration for anyone willing to catch the reader’s attention and make them smile even while away.
I have always said that I’m taking annual leave so that still applies for me – but that’s pretty standard for my company.
You might receive multiple emails from coworkers and clients if you’re not specific about your absence dates, which will clog your inbox and make it hard for you to remain productive when you get back.
Ha – I didn’t watch the video but still definitely get the condescension! It’s a LOT of extra explaining and direction when something like, “if you need immediate assistance, please contact Fergus at…” will do. In my opinion, cutesy stuff like this is mildly entertaining at the beginning but gets dumb/annoying shortly thereafter. Not just with OOO messages, but other instances where companies try to make being “cool/funny/laid back” parts of their brand in really obvious ways.
I once worked somewhere that required an all-office email if you were going to be late, if you had an appointment, etc. I hated that. No one needed to know I was going to the dentist, but it was policy so I did it.