In my office, most of the phone lines just didn’t even have voicemail, because we already got enough abuse in regular phone calls (university parking office). When we switched to VOIP, that went away, but at least now they get *badly* transcribed into our email boxes…
Or, announcing a trip on social media could result in email or social media offers too good to be true. It could open the door to spoofed travel details from an airline or hotel from thieves looking for credentials. Because so many employees use the same credentials for business and pleasure, this can put the organization at risk of an attack.
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With all that in mind, read on for a few examples of what you might actually write...
Our office will remain closed for Christmas. We assure you that all your emails will be answered as soon as we return to the office.
If you work in an international setting, you should eventually prepare an out-of-office message in English to notify people of your absence and tell the recipient who to contact in case they need an immediate response.
Half of the auto-replies I get are for very specific chunks of time. Like, if you are out of the office for three hours I don’t need to know, dude.
Changing it every evening is definitely too much, though. I would assume the vast majority of people sending business email understand the concept of working and non-working hours…
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7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
Or, in the case of Samarah Miel, owner of Amarillo Travel Network, her out of office message is a fabulous mix of sales/bonding with others in the industry/promoting her expertise to clients. Bonus points for including a video!
Thank you for your email. I’m out of the office for the holidays and will be back on [date]. During this period I will have limited access to my email. If you need to contact me, I can be reached on [number, another email, mailing address], otherwise, I will respond to your email on my return.
In my world, “please contact $Manager” is recognition of a staffing level problem. $Manager will have to decide what project to defer if a crisis comes up while someone is OOO.
I run a summer camp and i can’t convince IT to forward the phone off season (and I forget to check those voicemails when they aren’t flashing in front of me), so the voicemail there says “You’ve reached camp, we are closed for the season, and voicemails on this machine are not checked. you can contact me at our head office at X or email me at [email protected], repeat info, thanks!
I don’t. They just have to wait. The people in my office that could have a legitimate emergency that requires my input have my cell number, and they’d just call me.