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Entrepreneurs and salespeople probably laugh at the prospect of being "out of office" — or, at the very least, unavailable to their clients 24/7. But the thing is, no one can be in the office 100% of the time. Even if your "office" is as portable as your laptop.

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I take advantage of the ability to send different OOO messages to internal or external addresses. Internal addresses get a couple of people to contact if it’s urgent, usually my direct report and my backup person, since between them they can cover pretty much everything I do, or at least they’ll know who can. External addresses get a more general notice: “I am temporarily out of the office. If your message is regarding the Llama Care project and requires a prompt response from our Llama Grooming Team, please make sure that [email protected] is one of the recipients of your message.” Probably not the most elegant phrasing, but we have a distribution list for this very reason. Even requests that they know only I handle are supposed to go to the LG list.
The following examples and text ideas can be used for almost any kind of holiday / vacation messages. You can switch the language of the text blocks by pressing the tab button. .

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My mother who is still working at 70 has the best out of office emails. As a nervous millennial I tend to be like ‘hi I’m having surgery but will still be checking my emails’ and hers are just ‘I’m taking a break from work. Be back June 2″
Oh, it’s part of a much larger set of problems. He will put in the subject line “don’t read until Monday,” also not understanding that when I say I do not look at my email on my off days, I really do not see them, because I don’t open my work email out of work. And that I have a personal email account, that is not my work account?

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Here is an auto reply message example that provides an alternative email contact option to assist customers during the absent period. Thus, helping customers not to make impromptu decisions and understand the next course of the move.

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Right, Outlook has that auto-display of OOO messages, so at least I know so-and-so won’t be seeing it for days and I either adjust expectations accordingly or I just email someone else.

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Thanks for your email. Right now I am camping in the countryside with my family which means I will be completely switching off from all technology for a few days (gasp!).

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    I’ll be banning myself from my inbox, so if you need something before Monday 2/8, try Molly Fitzgerald, customer success manager extraordinaire, at [email protected]. If it’s urgent, she’ll know how to reach me as I watch my 14th consecutive episode of The Great British Bake Off.

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    I have no idea how to update my voicemail message and I don’t actually know what it says. I occasionally get voicemails that are automatically forwarded to my email as sound files but I don’t think I have ever had a business related voicemail land there (it is rare that I get calls from outside the company and most people in the company if they can’t reach me on the phone will IM me directly–we use Teams for both phone and messaging).

    4.) Benvenuti alla John Doe Solutions. A causa di un evento interno, il nostro servizio di segreteria non è disponibile oggi. Potete lasciare un messaggio. Saremo nuovamente al vostro servizio lunedì. Ringraziamo per la vostra comprensione.
    It’s your last day before the vacation starts, you are rushing through your to-do list and suddenly you realize- I need to write an OOO email!

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    Imagine if you contacted a business for support and have not heard back from them for a few days. Isn’t it a frustrating situation? This is one of the common scenarios many customers face as businesses fail to understand problems by putting themselves in clients’ shoes.

    Most people don’t give this a second thought, but you could potentially be putting your company at serious risk. In the wrong hands this information can open the door for phishing attacks and financial fraud.
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    Once the person reaching out to you realizes you’re gone, they may panic if they have a legitimate need for immediate support. The best way to avoid this is to let your callers (and emailers) know how to find the appropriate help.

    Hi, I’ll be back on {MM/DD]. please contact [name] at [email] or [phone] if you really, really, really think it’s urgent. Otherwise, I’ll respond when I get back.
    With a slightly modified email address to mirror yours, they can easily impersonate you using the personal information provided in the OOO message and exploit your absence. Knowing where you are and how long you may be gone can lead to an attempt to initiate a transfer of funds or access confidential data. They might even go the extra step and reference how great their “trip” is going just to make the message appear genuine.

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how to write an out of office message

I didn’t like it either. The implication seems be be that the person can’t trust their colleagues to know what to do if they are not around.

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Half of the auto-replies I get are for very specific chunks of time. Like, if you are out of the office for three hours I don’t need to know, dude.

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I think this makes a lot of sense for a 2-3 month absence, when there wouldn’t be much point in reading and responding to things when you get back. Questions will have been answered and issues resolved by different means.

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Acknowledging the customer support messages with well-designed auto responders helps them to know what will be your next step for the request they have raised. They become sure that you as a business are looking into the issue and they will get the resolution soon.

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