Dear Customer, Please note that on [day], [date], is [holiday name]. The store will be closed all day and will open again at [time] on [Day]. Enjoy the holiday. Regards [Company name]
Hi, This is an automated reply because I am currently out of the office until [MM/DD]. Did you email me to know more about [product/sale/service/etc]. If you did, take a look at this [ebook/brochure/infographic/etc]. I’ll be sure to answer any questions you may have about it upon my return.
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Thank you for your message. I am currently out of the office, with no email access. I will be returning on (Date of Return).
For any assistance please raise a ticket and the concerned team will get back to you.
Optionally, complete the fields in the Usage Conditions section. Click here for a description of each field. You can use these fields to tell eDesk to auto-respond with this template only for tickets that match these fields, e.g., tickets for a particular marketplace.
To create a new OOO template from scratch, go to Settings → Smart Tools → Templates, click + Add Template, and select Out-of-Office from the menu.
Yes! I would roll my eyes *a*lot* at that message – it comes across as someone taking themselves way too seriously.
Hello! Thanks for getting in touch. I’m out of the office until [DATE] with limited access to email. But never fear! I’ve left you with some helpful writing tips to read and share.
If you are going on a vacation, try to surprise your customers with an Out of office message that appears on your behalf and tension free and enjoy the vacation.
I hope this email finds you well. I’m out of the office right now but will get back to you as soon as possible. Expect a reply next Monday. For urgent matters, you can email or call [Name] at [email and phone number].
I follow this TikTok account and she has a TON of these. I think it’s a culture thing. It would be inappropriate in many places but clearly it isn’t there.
Literally just “Please note that (date) is a public holiday in (country). I will not be checking my inbox until (next working day).”
There is no one right day (or way!) to send a letter to a customer. However, holidays and special occasions can be a great opportunity for your business to reach out. Holiday letters are an excellent way to keep customers up-to-date, send out promotions, and show customers you care.
The other being I did it once at my current job, pointed them to my boss, and he called me every time someone reached out to him. It was SUPER annoying, because not a single thing was time sensitive or really even remotely important, and if I hadn’t given a contact person they would have just waited. But I’m really the only person that does that I do, so when I’m gone, they just have to wait. :shrug:
If your phone system allows employees to receive external calls at their desks, instruct them to record a "closed for the holidays" message or "out of office" voicemail greeting that gives callers essential details about the closing.
Hello, I’m out of the office until [DATE]. However, I will be taking periodic breaks from binge-watching everything I’ve missed to check my email [once per day/every evening/occasionally] while I’m away. If this matter isn’t time-sensitive, rest assured that I’ll respond when I’m back in the office. But, if this is an urgent request, please resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject]”. All the best.
I’m OOO taking care of family matters and checking email intermittently. Although I don’t yet have an anticipated return-to-work date, I’m looking forward to reading your note when I’m back. In the meantime, you can reach out to Daniel Epstein, Director of Account Management, at [email protected].