"[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
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When you’re away on holiday, you might not want to receive business emails that will distract your attention. But, you most certainly still check your social media channels.
IDK, I try to change my OOO if I’m out for a day. It might not be completely necessary, but I’d rather inform people, and it doesn’t happen often enough to be annoying for me.
I didn’t actually put that in my maternity leave out-of-office, but it is what I did when I got back.
Right, Outlook has that auto-display of OOO messages, so at least I know so-and-so won’t be seeing it for days and I either adjust expectations accordingly or I just email someone else.
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Calls/SMS Auto Reply app lets you add customized out of office messages that it sends automatically in response to missed calls and texts so that your clients or co-workers know what they can expect. A prompt auto-response is a great way to save relationships and trust and retain customers. You can use these messages to tell them when you will respond and what they should do in case they need urgent assistance.
Thank you for your email. I’m currently offline until [date] to celebrate the holiday with my loved ones—without my phone in front of my face.
Acknowledging the customer support messages with well-designed auto responders helps them to know what will be your next step for the request they have raised. They become sure that you as a business are looking into the issue and they will get the resolution soon.
But of course, you have to take care of a lot of year-end reports — planning out tasks, tying up loose ends, and perhaps, preparing for the coming new year. And then of course, when you are finally done and ready to take a break, there’s one final thing you must take care of while you take your break with your loved ones: Your out-of-office response.
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Most awkward/painful one I ever saw was a former co-worker. ~10 years ago when he left on paternity leave, he said as much in his out of office. The baby was stillborn. It stayed up for the month or so until he returned. Those of us in the same office of course knew the situation, but we regularly communicated directly with multiple offices in different states and countries. The very first time I saw it I was overcome with dread about how many congratulations he would receive and have to tell the story to. I was much younger and afraid to rock the boat then, but I think now I would push his manager and IT to use their ability to access his account and change it.
I think this is great. A little too long, but it would work well as an internal reply in a large office with the right kinda culture. I’m imagining how useful it would be in my previous office with 300+ people that always had some “fire” or another to put out. I also appreciate how it protects the sender’s time off–at no point does it say “ok, fine. contact me.”
If you have the opportunity to come, let me know — I’d love the chance to connect with you.
Both of these tools are designed to help you go from Email Explorer to Email Extractor – and get you from guessing to going when it comes to dealing with your email inbox.
So, professionals are expected to use out-of-office email autoresponders whenever they will be out of reach for a fairly long time.