Zendesk Chat AlternativeOlark AlternativeLiveChat Alternative Co-Browsing By Code Contact: Singapore: (+65) 3159 1103, UK: (+44) 1217 900471, USA: (+1) 7472 19 2143 WhatsApp icon (+65) 97864126 [email protected] 20 Shares 5 Facebook 2 Twitter 5 LinkedIn 8 Email More Networks
If you receive a high volume of customer service texts, you may want an auto-response in place that acknowledges a customer query has been received. This can help buy you some time while attempting to reach as many people as you can. Hello! We received your inquiry and our support team is on it. We’ll get back to you in 20-30 minutes. Thank you for your patience!
.
Subscribe to BizzyNews for the latest trends in Web Design, Inbound Marketing and Digital Marketing. Join over 5,000 people who receive our free monthly tips.
I say “thanks for your message” because it feels to brusque without a greeting – but I can see it either way.
List the full name, phone number and email of an assistant or a coworker who can respond to messages and meet deadlines in your absence. If more than one person is handling your duties, list each one and the reason for contacting them. In some cases, you may consider providing a way to reach you in case of an emergency.
Here are some suggestions for what you should always include in your auto-reply emails when you are out of the office:
Acknowledging the customer support messages with well-designed auto responders helps them to know what will be your next step for the request they have raised. They become sure that you as a business are looking into the issue and they will get the resolution soon.
The Importance Of Finding Reliable Product Packaging Services For Your Business Sep 15 - Product packaging is just as important as the product itself. The whole idea of finding reliable product packaging services for… Read More »
Q. Will Supply Chain, Purchasing, Receiving, Mail Services and other such departments be open during winter break?
I will be out of the office from DATE LEAVING to DATE RETURNING. I wanted to assure you that I have handed off all important information off to DELEGATE’S NAME while I am away. Should you have any questions or need anything during this time, please feel free to contact DELEGATE’S NAME and they will do their best to assist you.
Our Public Service Announcement: Each year, Americans leave 700 million DAYS of paid time off on the table. Stop and think about how many great out of office reply opportunities are missed because of this!
You can contact my colleagues from our different departments regarding the following cases :
Every November without fail, when I take a week off for deer season, I start my OOO with “GONE HUNTIN’!”
While I won’t be quite as far and remote as the North Pole, I will still be completely disconnected from my inbox until my return. So if you require immediate assistance, please send your email to [Contact Name] at [contact email]. Out of Office Template #5 For the Person Who Will Be Checking in (Reluctantly)
Before read your article i didn’t know about that but now after reading your article i will follow this definately. This article is very useful to us. Thanks and keep sharing.
What would be annoying would be receiving multiple emails from me to see if the pet changes each time the OoO is triggered, along with follow-up emails from me inquiring about Fluffiekins’s adoption status. :-) Otherwise, this is BRILLIANT. And on brand.
Don’t you wish you were here? I’m snorkeling, deep sea fishing, and doing all the touristy stuff for the entire week starting Monday, November 12th. I won’t be responding to calls or emails until I return on Monday, November 19th.