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Protocol for when you should use an out-of-office message will vary by job and industry, but generally, you should set an OOO message when you’ll be out for two or more days.
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And while it may seem like a simple thing, if your out-of-office message is unclear or incomplete, it can cause problems while you’re out and when you return.
If you’re feeling stuck, try our free OOO email generator to draft a message that perfectly captures who you are and where you're going. Out-of-Office Messages for Vacation 1. “I’ll email you back once I’ve defrosted.”
Providing estimated time to customers for getting responses is the first and foremost best practice to be followed by businesses. Usually, when customers know what the wait duration is, they are not very frustrated. Hence, setting clear expectations is crucial for delivering excellent service.
The problem with that is people just don’t look at your signature. Whereas they are reasonably likely to notice the OOO message in the email subject header.
'I’m away from my desk at the moment but will respond the moment they give me a desk' (Credit: Getty Images)
This isn’t about an off-key OOO message, but one where a rogue OOO message drove our department insane for a day and a half.
I had a colleague who simply never answered her phone or set up her voicemail. She still listed the number on her business card and email .sig, she just never answered or checked voicemail. When she took a new job another colleague inherited her phone number and when he went to set up his voicemail there were basically eight years’ worth of messages left for her that he had to delete.
2. Simple Autoreply Message #2. This is another simple “office closed for holiday” template you can use for your WordPress forms. Hi (specify the Name field id),
“Hi, Thank you for contacting me. I’m currently out of the office for a conference and will not be available until [date]. I’ll get back to you as soon as possible.”
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Hi, I will be out of the office starting [MM/DD] through [MM/DD]. If you need immediate assistance during my absence, please contact [name] at [email] or [phone]. I will respond to your emails as soon as possible upon my return on [MM/DD].
Thanks for your note! I’ll be OOO from [date] to [date] and will not have access to email during that time. If this is an urgent matter, please contact [Contact Name] at [contact email].
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At one point I considered whether I should advise our freelance writers to warn all their relatives that their lives would be at risk around the time of the writer’s deadline.