However, when I email the backup person I also cc the original person. If the issue gets totally resolved, the original person is well aware. If the issue is not resolved, the original person can pick it up pretty easily.
Same. I’ve been out of the office for over a year and did not change my voicemail message on my desk phone, nor have I checked it in that year. To be very honest, I didn’t usually check it even when I was in the office.
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I apologize in advance for any inconvenience that this may cause you, and I want you to know that I can help you rectify this if you contact me on the email or phone number below.
Sure, Kopelman is truthful about the fact that he's on vacation, but he also lets the recipient know that he or she would be interrupting important family time if the first option is chosen. It states a point simply and uses humor to avoid making it sound like he wants the reader to feel guilty.
You can also schedule your auto replies ahead to send at a specific time for a set it and forget it solution.
Of course, I had one POTENTIAL cient who got the “I’m in court and can’t call you back” repeatedly calling and demanding to know why I wasn’t calling him back. Like “I;m IN COURT DUDE. The JUDGE takes precedence over you.” He really expected me to tell the judge to take a recesss so I could call him back. I eventually got back to him with an email “I think you might be better off with another attorney.”
By knowing more about your activities, customers are more likely to trust your company. In turn, your company’s outreach increases.
By the way, [Name], our [Title], will be giving a speech sharing unique experience in [field]. I think you’ll enjoy it.
Not an out of office, but I had a sign I used to put on my closed door whenever I was head down on something and didn’t want to be disturbed:
This is the perfect out of office for anyone who just LOVES Christmas. As in, the sort of person who does all their Christmas shopping in September, wears Christmas-related apparel all November and December, and probably single-handedly organised the entire office Christmas party.
You need to let colleagues, clients, and prospects know that you won’t be available, while ensuring that they know the best course of action to take while you’re away.
I have nothing against part-time staff. But, if they only work until 4 PM until 5 PM, then the OOTO replies aren’t as helpful. If we had staff that only worked on certain days, then knowing that it may be more than one business day before a reply would be useful.
I’ll be banning myself from my inbox, so if you need something before Monday 2/8, try Molly Fitzgerald, customer success manager extraordinaire, at [email protected]. If it’s urgent, she’ll know how to reach me as I watch my 14th consecutive episode of The Great British Bake Off.
Is your email urgent? If so, you should probably call [Name] at [phone number], and they will assist you. They aren’t in the sunshine – they’re still at work.
I appreciate your attempt to connect with me today, but unfortunately I am no longer available at this email, or organization.
Thank you for your email. I’m currently out of the office, returning on [return date].
I did something similar the second time I took maternity leave, actually. I didn’t explicitly say, “I will delete all emails,” but instead I shared my backups’ contact info and invited people to contact me again when I was back from leave.