When people leave first name contact only as if we’re supposed to know who Susan or Frank are..
I’d probably say something like “I am unavailable until X date. Please contact [colleague] or [colleague] if you need assistance. Thanks!”
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Hello and thanks for your email. I’m out of the office right now, but will get back to you as soon as I can. Expect a reply Monday latest. (If you need something right now, please email [EMAIL]. In the meantime, check out this new [ARTICLE LINK] that our team just released last week. It’s a labor of love – one that’s short to read, easy to implement, and–most importantly–free of charge. Talk to you soon.
Out of office emails should be short, succinct, and to the point – and should never include more information than is needed.
Once I come back on *date*, I will get back to you. Maybe I can even tell you about my adventures.
Perhaps someone reached out to your marketing department regarding a press inquiry, guest post pitch, etc. You’ll want to be sure you’re ready with a response. Thanks for reaching out to NAPA marketing, someone will be in touch with you shortly. What can we help you with?
Out-Of-Office templates (OOO) are a type of auto-responder that instruct eDesk to reply automatically to messages that arrive during one-off office closures, e.g., during a national holiday. For example, a customer sends your company a message on Christmas Day, but the office closed at 6pm on Christmas Eve and will not reopen until the 29th December. If you have set up an OOO template for this holiday period, eDesk will immediately respond to the customer with a message that reads : "Thanks for contacting Joe's Bikes! Just to confirm that we've received your message and that a member of our team will respond as soon as possible. Wishing you a very Happy Holiday from everybody at Joe's Bikes". This message is pre-written as an OOO template and is set up to be triggered for any customer messages that arrive between 6pm on 24th December and 8am on 29th December. You can use OOO templates to auto-respond to messages during any one-off time period when your team is unavailable to respond in person. Setting up OOO templates is easy - we'll show you how! Note: To access this tour you must be an Admin or have permission to access Templates. To find out more about this, click here.
Like email, business text messaging is a platform that’s always on. But that doesn’t mean you have to be. So sit back, relax, and let the leads begin to manage themselves!
During this period I will have limited access to my email. For immediate assistance please contact me on my cell phone at (your cell phone number). Best Regards, [Your Name] Example 2: …
My colleagues have this weird habit of not using out of office messages, but instead, sending all staff or all manager emails before they go on vacation letting everyone know they’re going to be gone for x amount of time. It’s really odd. I do not do this.
To learn more about what we do here at [Company Name], please visit our website here [link] and keep up to date with us by following us on Twitter [link] and subscribing to our newsletter [link]. You’ll be first to know the next time we host a webinar or workshop!
“Many people reveal details about their personal lives in an OOO — like where and when they’re traveling,” Tim Sadler, CEO of Tessian, explains in an email interview. “Whether done on social media or in an auto-reply message on email, this arms hackers with the information they need to either craft a convincing email targeted at the OOO employee or impersonate the person who is on vacation and target one of their colleagues.”
I think that’s maybe something you need to deal with internally with the person/people who you’re asking people to speak to instead – I think if you start to ask the original sender to update you or cc you then it’s going to start to annoy people that they are doing the running around, plus not everyone will do it.
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I’ll be back in the office on August 7th and if all of the stars are in alignment, I’ll respond to this email before Labor Day.
If you’re taking a few days off and want to respond only to urgent emails, this template would be a great fit.
(Obviously, it wouldn’t fly in all cultures, but I do think this should be more normalised.)