No matter what you’re using your SMS autoresponder for, there are a few pieces of best practice you should keep in mind when crafting an automated text message.
I had coworkers (and people up my chain of command) that did/do this. The thing all those people had/have in common is that they came from the military. So I always took it as a military thing. Curious if that particular coworker had a military background.
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Let them know that while you’re not technically OOO, you aren’t operating at typical capacity.
I’ll be back in front of my computer on [date] and will respond to your message at that time. If you need immediate assistance, please send an email to [contact name] at [contact email]. For Those Who Intend to Chill in a Galaxy Far Far Away (Where There Is No Internet)
“Celebrating [childs name] birthday today with a dinosaur themed party and reminiscing on this sweet baby I brought home from the hospital 8 years ago #momtears”
Voice mail is a strictly worse medium than almost any alternative. You don’t get the opportunity to converse and ask questions back and forth like you do with a phone call; you can’t extract information efficiently from the message like you can with an email (the old “ugh, I have to listen to this entire message over again just to check one thing he said at the end” scenario).
Our office will remain closed for Christmas. We assure you that all your emails will be answered as soon as we return to the office. Merry Christmas!
Hi there, Thank you for reaching out! We are currently in the middle of our busy season so our reply may be delayed up to three days. We appreciate your patience while we look into this for you! Thank you.
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Yes. We do it that way in part because someone might be at a satellite office but out of OUR office and still be able to access emails, OR they might be completely offline at the beach. Saying you’re not answering emails can be helpful.
Tested to/from 2 iPhones (1 personal/1 work phone) and neither of them receive the designated Auto Reply Text. What am I doing wrong?
You’re finally taking some time off of work. Sure, your holidays this year won’t be spent sunning in the tropics or scaling an ice-capped mountain as you might have hoped, but you’ve got big plans for taking some down time to rest, relax, and binge new shows on your favorite streaming service.
[Company name] office is closed today for the [holiday name] and will reopenam [date]. [Company name] Online and our website is available throughout.
“The world is serious enough as it is - people need, and usually appreciate, an unexpected moment of levity in their day,” he says, when quizzed about how recipients might respond to such an OOO. He also confides that he himself has dispensed with auto responses altogether – though not for idealistic reasons. “The last time I tried to set one up, I botched it so badly that somehow it resent every single email in my outbox from the previous year - client emails, firing notices, literally thousands of emails.”
It’s my favorite time of year, which means I’m currently out of the office lounging on a Carribean beach, sipping on mojitos, and attempting to achieve the tan I’ve been waiting all year long for.
You’ll have options to set a “first day” and “last day,” or just “first day.” If you want things truly automated, picking a “last day” will trigger the autoresponder to automatically turn itself off the day after the selected date. Of course, in those instances when you’re unsure of your exact return date, it’s best to leave this open-ended. The “out of office” subject line is much less creative and scientific than say, a cold email subject line or a marketing email subject line. More often than not, they’re very plain and simple, like the following:
I am currently in London. My Inbox didn’t join me on this trip, so I’ll be sure to answer your msg as soon as I return back on Wednesday, MARCH XX, 2XXX.