We’re not saying you’re boring but you do work in a fairly serious corporate environment. As a result, your out of office needs to be quite to the point but you also like to throw in a little pitch too, you cheeky sod.
She’s been with our org for 32 years, haha. And our departmental email policy for the last at least eight of them has been “check your email at least twice a day.” Definitely no expectations of a 15 minute turnaround.
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Last month, President Thorsett announced that the university is extending all employees’ paid winter break by one week to decrease density on campus and to recognize your extraordinary efforts this fall. Our campus closure will begin starting next week on Dec. 14. Work will resume — whether you are working remotely or on campus — Monday, Jan. 4.
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But you don’t need to write an instruction guide for people as though they’re incapable of solving their own problems without you.
1.) Welcome to John Doe. Our telephone hotline is not occupied over the holidays. Our office hours can be found on our website at www.joendoe.de - Thank you for your confidence. We wish you and your loved ones happy holidays and a happy new year.
You have to manually turn on DND mode from Control Panel. The iPhone will start to send the auto-reply to incoming messages and calls.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
This is also good. I have two group emails for standard tasks. The SOP is that if someone uses those, one of the people on that list will indicate they have it and reply all when the task is complete. That way we all have status without anyone having to remember who is OOO that day/week.
When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.
Yep, tech worker here and I didn’t even bat an eye at this when I saw it on TikTok.
I might be your coworker. I don’t get a lot of calls so it slips my mind constantly. Email I just set up a timer and it’s so much easier that way.
8) I am currently out of the office. I have a cell phone, but I will not be giving the number out. If you can guess the number, however, I will take your call.
[Company name] office is closed today for the [holiday name] and will reopenam [date]. [Company name] Online and our website is available throughout.
I’ve started using one that’s short/sweet but still has a little bit of JAZZ. I can’t take credit for it – I saw it on Twitter a few years ago. It’s been received well both inside and outside of my organization. Here it is. If it speaks to you, please yoink it and use it as you wish:
Our office VM sends an audio file to our email. I love it, because I can apply all the filing and prioritization functions of my email inbox to the voice messages. It’s the only way I ever check my VM. I don’t even remember how to listen to messages on my phone.
Hello, Thanks for reaching out to me. Unfortunately, I’m out of the office from [DATE] to [DATE] with limited / no access to email. If your query can wait, I’ll be responding to the emails I missed when I return on [DATE]. If not, contact [NAME] at [EMAIL] or [PHONE] and he/she will take care of you.