Please include their names, phone numbers, and email addresses. If you handle multiple areas, let colleagues and clients know what each person specializes in so they can contact the right person for help.
The auto-delete policy - which is optional - follows a piece of government-funded research on work-life balance, which Daimler carried out in 2010 and 2011 with psychologists from the University of Heidelberg. The company now trains managers to set a good work-life example, and encourages them to set aside time when no meetings can be scheduled. This is supposed to be a time when workers can concentrate on their job, or take time off for any extra hours they have spent in the office.
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Editor's Note: This was originally posted in July 2018 and updated and republished on the date posted in the article. Enjoy!
Even if I do have access to my email while I’m vacation, I typically do “I’m out of office with no access to email or voicemail until (date). For anything requiring immediate attention please contact (boss).” If I happen to check my email I can still forward the important ones, but otherwise hopefully people get the message that I will not be responding.
It’s very likely that you’ll set up an auto-reply message while you’re at a conference or any other business event. What’s more, some of your prospects will be there as well, so you should use an opportunity like that to meet them in person and strengthen that relationship.
In the Settings panel, select “Automatic replies,” then click “Turn on automatic replies.”
Hi, I’ll be out of the office until [MM/DD]. I will probably see your message because I don’t know how to relax. I will likely respond if I feel that I need to help in any way.
I have a couple people that I work with though who set them for outside their normal work hours, like they automatically kick on at 4:30pm and off at 8am or whatever, and then there’s the one special snowflake who sets her out of office not only when she leaves for the day every day, but also when she takes her half hour lunch or her fifteen minute break, Jesus wept.
Use your auto-reply to promote your expertise—you're going to a well-known industry conference, after all. You multitask and use your out of office to connect with colleagues/clients who are also attending the conference or event.
I think it’s irritating and condescending and could have been funny if only one of the goofy elements was incorporated, instead of trying to make a cohesive comedy bit. It seems like the points should be reversed. Most urgent to least urgent. If I have a truly urgent issue I don’t want to read through that I should ask myself if it’s important and urgent. If it’s something that can wait, I’ll just expect a delay. If it’s not important or at least worth communicating, I wouldn’t be sending the email.
We're talking about engagement here. Do you have a webinar clients can watch in case they miss your face or want to hear your voice? Do you have a special going for new clients or referrals? Do you have a hot new blog post you wrote just before stepping out? Tell your people to click on that!
Thanks for your email. Right now I am camping in the countryside with my family which means I will be completely switching off from all technology for a few days (gasp!).
If people know you are on vacation or maternity leave, for instance, they are more likely to wait for your return to follow up. If you are at a work conference, however, they might still expect you to check your email or provide updates.
We’ve certainly come a long way since the honeymoon days of You’ve Got Mail, the 1998 Meg Ryan romcom in which each new electronic missive set Tom Hanks’ heart fluttering (and vice versa). These days, in tech circles, you’ll hear tales of folk who’ve set their email servers up to automatically delete unread emails after a week – before going on holiday for a full fortnight. Others have reduced the OOO to a single word in the subject line: “Nope.”
Your email is important to me and I will respond when I return to my desk. If you require immediate assistance, please contact [Alternate Name] at [alternate email].
My favorite OOO to set is something like this: “I’m at sea from X to Y with very limited bandwidth. I’ll reply to urgent emails as soon as possible (but there may be a delay); if you don’t hear back from me by Z, please resend you message.”
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