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Dear Customer, Thank you for your email Inquiry, Our office closed is closed celebrating [HOLIDAY]. We will not be able to respond to your email until [date]. Apologize for the delay. We wish you a wonderful holiday season. Best regards.
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My department still doesn’t allow us to send OOO auto-replies to external recipients because of one incident years ago (a customer tried to contact a sales rep about an urgent order, got the rep’s auto-reply, and in their ensuing panic, somehow got escalated all the way up to the company president). Any external emails we get are auto-forwarded to a centralized mailbox and (ostensibly) handled by another rep while we are out. It bothers me to know that my external contacts won’t get a reponse from me while I’m out and may think I’m just ignoring them.
Just because I’m that person, I may have actually contacted you with a “Hope you’re having a great time!”
Website: https://www.eou.edu/coronavirus/2020/03/24/march-24-2020-voicemail-and-phone-instructions-when-working-from-home/
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When the office remains closed for any holiday, the messages informing the employees about the holidays and wishing them on the holidays are sent through cards or text messages to the staff. One can also send the wishes through mails to all the office staff.
But you don’t need to write an instruction guide for people as though they’re incapable of solving their own problems without you.
I guess I generally dislike ones where the person is actually around but just might take longer than usual to answer emails (except in public-facing inboxes, etc.) I understand that if I’m using email, you might not respond right away.
I'm out of the office enjoying the holidays until [date]. I'll respond as quickly as I can when the festivities are over and I'm back at my desk. If your request is urgent, please reach out to my colleague, [name], at [email], for assistance.
And a darn good one... we hire brilliant people, provide extensive training, and develop one of a kind experiences.
Website: https://futureofworking.com/11-office-closed-due-to-inclement-weather-messages/
One of my favorite OOO messages I ever received was from a customer who was a barrister or soliciter (not sure the right term for an English lawyer). It said he would be unavailable because he is “on trial.”
The hours in your signature is a great idea! I’m about to have a non-standard work schedule to accommodate medical appointments. Totally stealing this idea!
Note: For Outlook 2007, to turn off out-of-office replies, select Tools > Out of Office Assistant and uncheck the Send Out of Office auto-replies checkbox.
I am out of the office July 15–25. In the event of an emergency, please contact Yuko Kawakami at [email protected].
“When I got there and found out the bungee was 134 feet high I got terrible cold feet, but I felt that since I wrote it, I had to do it. So I did. It was terrifying and indeed a lesson on making bold claims in a public way!”