Feel free to share some examples of auto-reply messages that you have used or such that you’ve received. Include those in the comments below, and we can have a chat.
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
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Finally, if leaving a private mobile phone feels like revealing too much, you can instruct your customers to contact you via email with the “URGENT” referenced in its subject:
The iPhone DND mode is supposed to use while you drive. When driving, you don’t need to divert your attention while driving, and you can set Do Not Disturb while driving. There are a few options to set Auto Text while driving. You can place on the iPhone to switch automatically to DND mode while driving by detecting motion.
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7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
Just like a voicemail inbox, your texts can also take down messages for follow up as well! Sorry we missed you! Please reply with a brief message and someone from the Skipper team will get back to you later today.
I don’t include this much detail on my OOO, but I do include if I am out of the office for religious observance, because I don’t use electronics on my holidays and want people to know that I really won’t get their message until the holiday is over. (Unlike the norm in my workplace that otherwise senior people are checking email even if we’re sick or on vacation. I know, I know.)
I should add that I actually WISH I got more exciting OOO messages and/or that I felt like I could be more exciting with mine!
A former coworker used to always include a kitten picture when she submitted invoices.
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The OOO definitely has those two pieces. But it could be 1 of 4 people who handle things when I’m out (depending on what it is) and they may not know at all that the requestor had reached out to me first / forget to cc me. So, I’d see this as me adding to my OOO “if you contact person X, please keep me cc’ed on the message you send to person x”?
Start by recognizing your backup contacts for the time when you are out of the office. Make sure that, when needed, they can be available to help customers instead of you. Meeting with your co-workers and making everything clear should be one of your top priorities. The person who covers you while you are gone should not find that out by receiving an email out of nowhere. Be professional and plan everything properly — you are about to take a break, after all.
I thought this was great. It addressed the fact that when people call, it might be something that doesn’t need immediate attention, it could be important, or it could be critical. And it did it in a humorous way.
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Out of the Office but Reachable Message. Not every vacation you take is going to leave you completely unreachable. For those days when you’re out of the office but are still checking and responding to email or phone calls, make sure your message explicitly states that people will still be able to reach you, and how