While this sounds kind of onerous, I don’t think it’s actually a bad idea to say “I don’t have this info but I’ll get back to you when I find out” if it’s going to take a while.
Braden also recommends using HubSpot's out-of-office email generator to create your OOO message.
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I will be on leave returning Monday, August 10th. Please anticipate a delay in response. For urgent requests or escalations, please contact:
If they have to leave an OOO message for being out for an hour for a meeting, clearly it is A Big Deal in that office :(
Don’t beat around the bush! This is an expression that means you should get to the point. That is, you should make your message direct and brief. This will let the recipient quickly know that you’re not available and who they can contact instead. You can start with a simple greeting and then proceed to the message like in the following examples:
An out of office message is a compact text that conveys the most important facts:
I’ve named the conference I was attending a couple of times in my out of office. That particular conference is a big enough deal in my field that some of the people emailing me were probably also in attendance, which made it worth specifying, in addition to setting expectations about email response times and overall availability.
Join us at the HAR Reception Tues., 6pm @ Ballroom B. If you need tickets, send me a text: 555.555.5555
For those new to the business world, your out-of-office message is the most common form of automation related to email. Once activated, it sends out a predetermined email message to anyone who emails you while you’re out, telling recipients exactly what they need to know.
“We all need breaks from time to time. Today I will be disconnecting from all things work, and going for a walk to smell the roses and soak in the sunshine.”
One thing that really bothers me in out of office messages is “contact my supervisor” without listing the supervisor’s name. I work in a company with 4 large service departments, and each department is broken into multiple smaller teams. I don’t have a great grasp on who is on or who leads which smaller team, and we don’t have an org chart with that much detail readily available. If you’re saying to contact someone, I think you should always include the person’s name and contact information, not just “my supervisor”, “one of my team members”, etc. !
1. Out of Office and Limited Access to Email Example. [Greeting] Thank you for your email message. I am going to be out of the office and will be back at (Date of Your Return).
Hi, I’m out of the office with no access to email until [MM/DD]. If your request is urgent, you can contact [email] for assistance. Otherwise, I’ll get back to you as quickly as possible when I return. While you wait, subscribe to our fantastic newsletter[link]. Get actionable tips once per week geared toward helping you grow your business.
Emily was previously on staff at InHerSight, where she researched and wrote about data that described women in the workplace, specifically societal barriers to advancement, and workplace rights. Her bylines include Fast Company and The Glossary Co. Editors' Picks 5 Ways to Tackle the Sunday Scaries 16 No-Guilt Guilty Pleasures That Make Life a Little Sweeter How to Work More Steps Into Your Workday More articles ›
Which is why the workers who do have the ability, whether through place within the hierarchy or company culture, should not squander it. In fact, they should recognize the OOO as an opportunity to model and normalize organizational or even industry-wide guardrails (as opposed to bullshit feebly-maintained ‘boundaries’). It’s why, starting this summer, we need to embrace the blunt, descriptive OOO message.
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