When you’re out for the holidays, how can you express your thrill for the season without sounding, well, cheesy?
(Aside: at my job, when you open a new browser window, a random picture of employee pets pops up. It changes every time. I could just refresh all day long.)
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Usually, people take leave for vacation, business traveling, maternity leave, or sickness. Additionally, sometimes employees who will no longer work in a company also need to provide an out-of-office message for their customers, especially if they are in a high-level management position working closely with those customers.
If you have a job opening it can be difficult to get in touch with everyone who applies. To help you stay organized and let candidates know their application was received, consider a staffing automatic text reply. Thanks for your interest in joining the ABC team. You can check your application status on our employee portal anytime https://txt.st/PQB
Website: https://www.eou.edu/coronavirus/2020/03/24/march-24-2020-voicemail-and-phone-instructions-when-working-from-home/
I wish I could block my voicemail. I would so get fired if I had a message like this and was caught, though.
Website: https://bridge.insure/faq-items/script-samples-for-recorded-messages-ivr-auto-attendant-greeting-hold-messages/
I am not able to set OOO messages at all. Most of the people who are contacting me do so through custom aliases that then come to our team, who each handles specifics. Even if I’m out someone else is available, but I can’t know who is supposed to handle that specific email to be able to redirect without naming everyone, and then confusing things more when Client A gets the same reply as Client B but one needs to go to teammate C and the other to teammates D & E. Then to make just that bit more complicated, there are the clients who think that going around the system to email the teammates directly at our personal email addresses is better but pitch a hissy when we’re OOO but they didn’t get a notice? I just set rules to forward those.
There is simply no better way to engage your clients about different aspects of your brand other than using an auto-text to sufficiently keep them on the know.
Our office will be closed today for the [holiday name]. We will reopen tomorrow morning at [time].
Hello! Thank you for your message. I am currently out of the office, with no email access. I will be returning on [date]. If you need immediate assistance before then, you may reach me at my mobile – [mobile number]. Thanks!
Any correspondence (email or phone calls) sent my way will be responded to within 2–3 days of my return.
If your request is urgent, there’s no use sitting idly in my inbox. So please send your request to [Contact Name] at [contact email]. Whether you prefer to stick with something simple or have a little fun with your holiday out-of-office message, it’s important that you always make sure to at least include the basics: your return date and an alternative contact people can reach out to for urgent matters.
The main thing to equivocate over for this sort of response is what details to include as a backup contact method. If your line of work means clients might need to urgently contact you, a mobile number might be appropriate, or if you’re lucky enough to have an assistant (must be nice), you can list their contact details.
A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
Due to a bank holiday, I am out of the office on 18th November. Emails won’t be forwarded and will be answered after my return on 19th November.
It might feel strange to include happy client testimonials in your out-of-office responder, but doing so is easier than you think. A quick note that suggests they read the testimonials if they’re interested in a product or service you offer is an easy inclusion or postscript to your email. Just limit the amount you share to one or two.