That’s why I instituted group email addresses/boxes for this use (I had to fight with IT to have one created in the early days). Yes, everyone has their individual email in addition to the group mailbox.
Once you’ve finally crossed off those last-minute items on your to-do list and are ready to check out of work mode for while, there’s just one last thing you need to do – set your out-of-office message.
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A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
Did you email me about [SERVICE]? Great! Read what our customers are saying about how awesome their experience has been. [LINK TO TESTIMONIALS]. Best Regards.
Select File > Automatic Replies. In the Automatic Replies box, select Send automatic replies. On the Inside My Organization tab, type the response that you want to send to teammates or colleagues while you are out of the office. Select OK to save your settings.
Sorry I missed you — I’m unable to get to my email right this second. Why? I’m on a backpacking trip, surviving on Spam, really good water, and trail mix. You should see the stars out here.
I wish I could block my voicemail. I would so get fired if I had a message like this and was caught, though.
I will be out of the office for a week and will be back on [DATE]. I am planning on hitting the gym hard during those free days. However, don’t expect any change when I’m back (plans often get forgotten).
Hi Steve, thanks for your article. My issue is same as Pam Lamkin, above. In order to use your phone you must turn off “Driving” mode, and then any messages that come in will not get the auto reply as long as you are on your phone, and until you reinstate the driving mode. Any thoughts?
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This is the dream. If I could do this, I would! I hate voicemails (and the phone in general) so, so much!
But I will be taking periodic breaks from eating, binge-watching, and probably from cooking, too, to check my email [once per day/every evening/occasionally] while I’m away.
Now make your email unique when you are out for traveling for work and be a standard part of the job. If you are traveling to a conference you can set up your email.
If you’re taking a vacation and staying home, your clients or coworkers may still expect you to pop into the office and answer their email. Use this autoresponder to let them know you’re really not available — even if you’re bumming around on the couch.
There’s a term that we like to use around here called “snowbirds,” which is used to describe those who once resided in the northern part of the U.S., only to flee to warmer parts of the country during the winter.
This is one reason I rarely give a contact person. My company is terrible at communication, and not only could you easily be sent on a OOO chain, you could also be emailing someone who is out who didn’t even use OOO.
I just say that I’m out of the office. Practically, it makes no difference where this office is located.