Ann Handley is one of the renowned digital marketers who is also known for her sense of humor. In the below auto-response, she has sprinkled some clever creativity, personalization, and warmth instead of the two-line cold replies that we see almost everywhere. This can surely be an inspiration for anyone willing to catch the reader’s attention and make them smile even while away.
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I’d just stick with “I will be OOO without access to phone or email from XX/YY to XX/YY, returning on XX/YY.” And then whatever directions for directing to your support/backup while you are out. I find that specifically saying ‘without access to phone or email’ sets a good expectation of non-response.
Make sure that when you set your vacation email, you’re giving clients or prospects the information – and the peace of mind – they need. You don’t want them to wonder why they aren’t getting a response, or who they should contact in your absence, and how. And that’s all any vacation email really needs.
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Thank you so much for your email. I love it already. It’s wrapped so nicely in its charming subject line that I just knew this message was going to be something special. Gifts like these just don’t come around every day.
First, take your pick: you can create a mellow, professional out of office email (your CEO will approve!) or, you can make an auto-reply that's a bit goofier.
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You can manually turn on DND mode to auto text, see the video with steps: https://www.youtube.com/watch?v=h0jJwjpE87o.
Q. Before I leave my office for winter break, are there things I should do to safeguard my work area?
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Before I implemented this system, I got *way* too many calls asking if so-and-so was out of the office that day when an OOO tells them that Bob will be back in three hours and to call Sue in the interim. The OOOs have reduced status check calls to practically zero, and the OOO preview pops up in our system as soon someone’s email is entered.
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It took me far too long to realize that trying to be funny at work is overrated, and this reply kind of encapsulates that perfectly. I would just about bet people will like you more, AND they’ll be more likely to follow the guidance you’re offering, if you just do a concise, “normal” OoO.
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Setting up an out of office message in Gmail is simple. First, (1) put the message you wrote in the text box and format it properly. Then (2) choose a schedule for your auto-replies. If you know by which date you’re going to get back to the office, you can put that day in. Gmail will then automatically stop sending out auto-replies when the time comes. If you don’t know when you’re going to return you can leave it empty. Out of office replies can also be (3) manually toggled on or off at any time.
Hey there! I’m on holiday right now. I’ll try to reply to your message ASAP. Talk to you later!
I understand how important it is for you to get the information and services that you need, however, I am no longer with Jones Consulting.
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She, if I recall, had a few comments from people when she got back regarding her words (she was on annual leave on holiday, it wasn’t a family emergency or anything that might excuse the tone). It rubbed quite a few people up the wrong way (most of them parents themselves!). Don’t recall more of an outcome though, I wasn’t at that firm long.
Daimler's move follows Volkswagen's decision to turn email off after office hours and new guidelines in France ordering workers in some sectors to ignore work emails when they go home.
6.) Herzlich willkommen bei Mustermann. Unsere Telefon-Hotline ist über die Festtage nicht besetzt. Genaue Öffnungszeiten erfahren sie auf unser Website unter www.mustermann.de. Wir bedanken uns für Ihr Vertrauen und wünschen Ihnen und Ihren Lieben erholsame Feiertage und ein gutes neues Jahr.
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Same, I think it’s patronizing to talk people through their options as if they can’t make a decent choice without having their hand held every step of the way. There are plenty of people who can’t, of course, but I don’t think a long, verbose message is necessarily going to help.
10. Office Closed for Annual Vacation. Use this template for your annual year-end vacation. Hi (specify the Name field id), I am out of the office for my annual year-end vacation and will not be able to check my mail until after the New Year.
If you’re leaving a company for good, use your favourite book or film to make someone smile – like ‘Master gave Dobby a sock… Dobby is a free elf’ or ‘Hasta la vista, baby’... but this type of message really depends on the kind of impression you want to leave them with and who the message will go out to. Don’t forget, you might need them for references! Traditional offices no longer cater for modern business needs and provide a very limited service offering. In consequence, businesses have slowly been making the transition to more flexible working arrangements, such as employees working remotely part-time or benefitting from flexi-hours. We... 7 ways to make someone’s day at work while social distancing
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As a matter of courtesy – and to give you the peace of mind needed to be present wherever you are going (either away from the office or on vacation) – you should send each of your clients a simple email to let them know you’ll be away. Below I’ve offered some sample text for to you use as a template. Feel free to make it a TextExpander snippet, Gmail canned response, or whatever. Just use it (or something like it). Please.
I have traded a white Christmas, bulky sweaters, and hot chocolate for sandy beaches, sun tan lotion, and margaritas… and yes you guessed it I’m out of the office.
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We do this. It’s horrible. Especially if someone is termed. They should forward the mail to someone. Nope, it just goes *poof*
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A retired small town newspaper guy once told me about the first time the publisher went on vacation and left him in charge (this would have been in the 80s). The publisher told him “Don’t call me unless the building burns down, and even then, don’t call me until the fire is out.” Good example of management setting vacation expectations.
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I’m on PTO (Holiday) from the 28.09 until the 02.10 working again on the 5th of October, due to this my response will be delayed.
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But what if you’re only taking off one day? Sometimes, it might seem silly to bother with an out-of-office for such a short amount of time–especially if it’s a day that a lot of other people are taking off (such as a national holiday). If people do need you to get back to them urgently, they’ll think they’re being ignored. (Even if you define “urgently” differently.) And if there’s a chance of an emergency landing in your inbox, it’ll be that much harder for you to unplug because you’ll just keep “checking in.”
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Apparently, people receiving such a notification rarely get angry. "The response is basically 99% positive, because everybody says, 'That's a real nice thing, I would love to have that too,'" Daimler spokesman Oliver Wihofszki told BBC Radio 4's Today programme. Holiday envy has been replaced by corporate email policy envy.
There are two ways to send automatic out-of-office replies. The way you use depends on the type of email account you have.
Contact your technology partner before restarting any equipment to ensure it is done properly. Recent Posts Buy Now or Wait It Out? Keep Business Email and Personal Email Separate How to Avoid Phone Scams 1 in 3 Employees are Likely to Fall for Phishing Scam Mouse Tricks You Need to Know Facebook Social Media Link Instagram Social Media Link LinkedIn Social Media Link YouTube Social Media Link Website by Melinda McCaw Media www.melindamccawmedia.com
Here’s one example out in the world, which jumpstarted me thinking about this topic:
Dear Customer, Thank you for your email Inquiry, Our office closed is closed celebrating [HOLIDAY]. We will not be able to respond to your email until [date]. Apologize for the delay. We wish you a wonderful holiday season. Best regards.
Setting your out of office may be different depending on the email provider you use. But whether you’re on Outlook, Gmail, or another platform, it should be a relatively straightforward process.
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On that same day, President Eisenhower sent a letter to the Honorable Harvey V. Higley, Administrator of Veterans' Affairs (VA), designating him as Chairman of the Veterans Day National Committee.
I am not able to set OOO messages at all. Most of the people who are contacting me do so through custom aliases that then come to our team, who each handles specifics. Even if I’m out someone else is available, but I can’t know who is supposed to handle that specific email to be able to redirect without naming everyone, and then confusing things more when Client A gets the same reply as Client B but one needs to go to teammate C and the other to teammates D & E. Then to make just that bit more complicated, there are the clients who think that going around the system to email the teammates directly at our personal email addresses is better but pitch a hissy when we’re OOO but they didn’t get a notice? I just set rules to forward those.
It Rhymes! Rejection doesn’t have to hurt. Why not soften the blow with an adorable poem that informs and delights? Thanks for the email, but I’m afraid to say I cannot reply as I am away.
By bringing some automation into the process, you not only ensure that your staff is leaving vacation email messages that cover what’s needed, but you’re also eliminating the possibility that team members will forget to turn them on.
The use of animated holiday email signatures creates a sense of memorability as it is more eye-catching and engaging. Ornaments and gifts with Santa and reindeers flying will take it up a notch and increase your chances of a unique email signature. Sometimes, a minor detail may be enough to make it amazing.
Hello! Thank you for your email. I am currently out of the office. We have closed for [holiday name]. I will be returning on [date]. If you require immediate assistance, you may reach me at – [mobile number]. Thanks!
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I hate unnecessary out of office messages. You don’t need to tell me you will be out for two hours. If it was that important, I would not be using e-mail!
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My pet peeve is when people put a contact in there but then don’t include their contact info, assuming anyone would have it. I don’t always and that’s super annoying.
My old job was like that! It was so, so annoying. I understood requiring us to update our voicemails if we were out of the office that day, but it was just a waste of a few minutes every single morning.
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Guiding them regarding who to talk to within your absence is surely a part of being responsible for your work, but it’s not necessary to make it boring. Auto replies are extremely common in today’s world with 306.4B daily emails, and taking your contacts by surprise will give them a reason to smile even if they don’t get your help personally. In this article, I have tried to include both out-of-the-box email copies and use of multimedia so that you can get inspired by what suits your workplace. I hope you find this post helpful for the upcoming holiday season.
The message will be automatically triggered in response to any incoming text received while the away message is turned on. Like this:
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Shoot, you just missed me. I wrapped up everything at the office and am off on vacation until [DAY OF WEEK], [DATE]. Anyway, if your question or favor can wait, great. If not, do me a favor and forward your email to [EMAIL] and you’ll be well-treated. Thanks.
I’m currently out of the office this week as I’ve taken some time off to travel. However, I’ll reach out to you when I’m back.
10. Don’t forget about X. While doing holiday gift shopping, we often focus on our loved ones and friends. And sometimes we forget about those who are just as close to us and love us unconditionally – our pets.
Who says an autoresponder needs to be impersonal? You can use your OOO message to continue building a relationship with present and potential customers by showing off the knowledge and products you have to offer. You can include a case study, a downloadable to your latest report, or a link to an excellent blog post you published. Not only does this further your credibility, but it also allays the feelings of frustration customers might feel while not being able to reach you.
But what if you’re only taking off one day? Sometimes, it might seem silly to bother with an out-of-office for such a short amount of time–especially if it’s a day that a lot of other people are taking off (such as a national holiday). If people do need you to get back to them urgently, they’ll think they’re being ignored. (Even if you define “urgently” differently.) And if there’s a chance of an emergency landing in your inbox, it’ll be that much harder for you to unplug because you’ll just keep “checking in.”
If you’re using the web version of Outlook, you can set up out of office replies by going to Settings > View all Outlook settings > Mail > Automatic replies. Then turn on automatic replies, write your message, and click Save.
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A couple work friends and I banded together years ago to fill each others’ voicemails so it would be impossible to leave us new voicemails.
Most awkward/painful one I ever saw was a former co-worker. ~10 years ago when he left on paternity leave, he said as much in his out of office. The baby was stillborn. It stayed up for the month or so until he returned. Those of us in the same office of course knew the situation, but we regularly communicated directly with multiple offices in different states and countries. The very first time I saw it I was overcome with dread about how many congratulations he would receive and have to tell the story to. I was much younger and afraid to rock the boat then, but I think now I would push his manager and IT to use their ability to access his account and change it.
Team building content expert. Jessica has a double major in English and Asian Studies, and experience working with teams across cultures; including 3+ years in Taiwan.
Yep, tech worker here and I didn’t even bat an eye at this when I saw it on TikTok.
My absolute favorite was the one that literally said “hodilay”. Typo included, capitalization, or any other words, not.
Our offices are closed until [date]. If it’s something you need urgent assistance with, contact [Name] on [phone number] or [Email] Hello! Thank you for your email. I am currently out of the office. We have closed for [holiday name]. I will be returning on [date]. If you require immediate assistance, you may reach me at – [mobile number]. Thanks!
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