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With these tips, you’ll be able to write your next auto-reply message, for holidays or other reasons.

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List the full name, phone number and email of an assistant or a coworker who can respond to messages and meet deadlines in your absence. If more than one person is handling your duties, list each one and the reason for contacting them. In some cases, you may consider providing a way to reach you in case of an emergency. .

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Out-Of-Office templates (OOO) are a type of auto-responder that instruct eDesk to reply automatically to messages that arrive during one-off office closures, e.g., during a national holiday. For example, a customer sends your company a message on Christmas Day, but the office closed at 6pm on Christmas Eve and will not reopen until the 29th December. If you have set up an OOO template for this holiday period, eDesk will immediately respond to the customer with a message that reads : "Thanks for contacting Joe's Bikes! Just to confirm that we've received your message and that a member of our team will respond as soon as possible. Wishing you a very Happy Holiday from everybody at Joe's Bikes". This message is pre-written as an OOO template and is set up to be triggered for any customer messages that arrive between 6pm on 24th December and 8am on 29th December. You can use OOO templates to auto-respond to messages during any one-off time period when your team is unavailable to respond in person. Setting up OOO templates is easy - we'll show you how! Note: To access this tour you must be an Admin or have permission to access Templates. To find out more about this, click here.
Click the cog and select ‘Automatic replies’Select ‘Send automatic replies’Specify a time periodWrite your out of office emailConfirm other details and press ‘OK’

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A literary agent I follow told the story of a long argument her autoreply had with a would-be author. She’d set up the outbound email while out of town and apparently an author who queried her with his book took offense to it. He replied back in frustration that he didn’t get a personal response. Her autoreply sent back another automated message, which he then in increasing anger kept responding to.
But you can do better than that. Surprisingly, you can get so much more out of such a simple letter. A good out-of-office can serve as a tool to generate leads, promote content, and help you stand out by showing off some creativity.

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Half of the auto-replies I get are for very specific chunks of time. Like, if you are out of the office for three hours I don’t need to know, dude.

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    I am off for the week on a beach, proving myself that science is right when it says sharks attacks are rare. I will be safe to get back to you but your email may get swallowed by my inbox. Please add all finished lists on the board as you can see John if you have any questions. If it’s urgent send to [email protected] and if you are just bored, here are some facts to know,

    You kicked off this week hard, meeting deadlines, delivering year-end results, tying up loose ends, and getting a jump-start on 2018 initiatives. With a sigh of relief you’re beaming with excitement for holiday cookie decorating, quirky family Christmas traditions, and sweet S-L-O-W mornings sipping coffee and relaxing (read: Netflix binge)… It’s time to wrap up the computer, well, save the paper for your presents, and set your out of the office message. We’re here to help.
    I’ve seen that from vendors. Sorry, you’re not the only shop in town and if you can’t be bothered I’m using my power of my dollar and noping away from your company.

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    Perhaps I’m you guys’ worst nightmare, but for the past couple of years I’ve been writing haikus for my OOO, which give a flavour of what I’m out doing. A couple of examples:

    One common challenge faced by customers is auto reply email or text messages lack a specification about the estimated wait time to get answers for their queries.
    Others like to take the opportunity to inject a little personality and make the reader smile, like our very own Rachael’s summertime out-of-office:

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    2.) Bienvenue chez John Doe. En raison de notre entreprise de vacances, notre personnel de service sera à nouveau disponible pour vous le lundi 4/07/2016. L’expédition des commandes démarrera de nouveau le 01/11/2016. En attendant vous êtes le bienvenu pour envoyer votre demande à notre email [email protected] ou avec notre formulaire de contact. Merci !

    Everybody wants to feel needed. It’s always best to set an automatic out-of-office response when you know you won’t have access to your inbox. Take advantage of the examples we’ve shown you and done right, this is a fantastic way to boost loyalty and gain e-commerce sales without being too pushy. Design a message that is funny or thoughtful to help you stand out from the crowd!
    40 Holiday Messages for Employees, Colleagues & the Boss Home » Holidays » Holiday MessagesUpdated: May 16, 2021

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    You have to manually turn on DND mode from Control Panel. The iPhone will start to send the auto-reply to incoming messages and calls.

    If you’re taking a sick leave, make them emphasize by describing how annoying your cold is. If you’re going on an adventure, tell your clients a little bit — just a little bit, don’t be bragging too much — about how excited you are to experience it. This will help build trust with your clients.
    Carnegie Mellon's U.S. campuses observe 11 official holidays. The university is closed on these days, and all non-essential personnel are not expected to report to work. Regular, full-time staff members may also take up to three floating holidays per calendar year.

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Dear [Customer name] Our store will be closed from [date] to [date] for Thanksgiving. We are assure you all of your emails will be answered once we are back on [date]. Kind regards, [Name/signature]

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Mine says something along the lines of “I’m currently away from my desk, and will be back online on Monday, 7 July…” and (if it’s a longer period and not just the next working day) perhaps also something like “If your enquiry is urgent, please resend to…” so someone else can deal with it.

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