Happy Holidays and thank you for your email! I’m currently out of the office and will return on [insert date].
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Naturally, you want to help your clients and other business associates to contact you in the best and easiest way possible. For that to happen, you should provide out of office messages when you are not available.
Navigate to mail.google.comClick the gear icon in the upper right-hand corner below your account name:Click Settings:Scroll to the bottom of the page to the Vacation Responder blockTurn your Vacation Responder on:Set active dates for the Vacation Responder:
As the country’s situation gets better, we’ll reopen it and inform you through emails. In case of any queries, you may email at [Email] and your questions will be answered. I hope to see all of you once again in the office after the situation calms down.
I still hate that lady. She made one of my coworkers cry until she had to leave work because it turned into an unstoppable panic attack. I later had one too.
Depending on your idea of holidays as no-business time of the year, you may decide to leave at least one communication channel open, or provide additional information in case of urgent inquiries. In any case, you can add the following information to the mix: You can provide your mobile number, while noting that it can be used only in exceptional situations You can leave contact information of a person that will handle correspondence in your absence You can inform your customers that you will only check emails with “URGENT” in their subject
To map out your customer's journey, all you have to do is follow our template. Download the Customer Journey Map Template to get started.
Yes, I do like that option. I can either redirect off the cuff, or if the message isn’t urgent, delay delivery so they get it after they get back.
During the holidays, you may also want to send holiday greetings to colleagues who are on the same team as you. In this situation, your message can be more casual and include inside jokes, depending on how close you are to your coworkers. Take a look at these holiday messages to colleagues.
You may also want to include bullet points of what is in progress so that your client knows you’re on top of things. That will also likely reduce the amount of emails sitting in your inbox when you return. Unlike a more generalized email (like the one I’ve provided) that you can send en masse, you’ll want to set aside some time to send more personalized emails out.
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings
I ran a nonprofit organization staffed entirely be volunteers (I was one). After one too many people incensed that we did not follow up to their emails within two hours, we had to include an OOO message that said we were a volunteer organization, and any request may take up to two weeks to process. Please email again if you have not heard from us by then.
But for employees at Daimler things are a little different. Email these people while they are on holiday and you will get a message like this:
Thank you for your email. Your message is important to me and I will respond as soon as possible. Thank you!
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The best way to spread Holiday cheer, is screaming “Out of the Office” for all to hear…