Businesses that send autoresponder messages need to ensure that they provide alternative contact options. The automated email responses or text messages should clearly mention what way customers can reach out to the business.
Just because you are away, you still have the chance to keep the business going. Let your email work for you, by offering different things that will ultimately increase the chance to attract new customers. Your marketing team will be so grateful!
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Article ID: 513 | Rating: 5/5 from 1 votes | Last Updated: Wed, Dec 12, 2018 at 12:51 PM
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I didn’t watch the video, but reading the transcript I got the vibe that the author is one of those people that thinks they are a lot more clever than everyone else does.
When one of my colleagues is out of the office, he doesn't mess around. In fact, he's turned his auto-responses into a running series of commentary from fictional cartoon character Troy McClure.
I would be SUPER annoyed to get this! I agree it seems condescending and it’s just too long.
'I’m away from my desk at the moment but will respond the moment they give me a desk' (Credit: Getty Images)
Literally just “Please note that (date) is a public holiday in (country). I will not be checking my inbox until (next working day).”
The reason I did it was that the first time I took maternity leave, I came back to thousands of irrelevant emails. It was a chore to sort through them, and finding the ones that were still relevant was like finding a needle in a haystack. And it wasn’t just a waste of *my* time – I often had to reach out to email senders only to hear that no further action was needed, so I was wasting their time too.
When Amy Spurling, cofounder of the company perks software company Compt, went on vacation, she ended her message with a clear direction about who to contact: “If you need immediate help, please contact [name and email address]. I will be responding to all emails on my return.”
The problem with that is people just don’t look at your signature. Whereas they are reasonably likely to notice the OOO message in the email subject header.
Let me clarify that the names of holidays are capitalized — Christmas, Easter, Independence Day and the like. The word “holiday” itself, however, is usually not. The third Thursday of November can be called Thanksgiving or the Thanksgiving holiday, but it is not the Thanksgiving Holiday. How do I put an out of office message? Select File > Automatic Replies. In the Automatic Replies box, select Send automatic replies. On the Inside My Organization tab, type the response that you want to send to teammates or colleagues while you are out of the office. Select OK to save your settings. Does Gmail have an auto reply option? Turn on Canned Responses by opening Gmail's Settings (the gear icon) and enabling the Canned Responses option in the Advanced tab. Create the template you wish to use for auto-replying to messages. Select the Show Search Options triangle in the search field at the top of Gmail.
Website: https://www.mail-signatures.com/articles/free-christmas-email-signatures/
Thanks for your email. I’m currently out of the office, returning on [date]. I’ll respond to your message then.
I had this at my old job, but only for internal calls. It was a completely different person on an old job site. IT couldn’t figure out how to fix it. Only one person complained at least, no matter how many times I told her I couldn’t fix it.
I’ll get back to you when I return to civilization. Or to an area with WiFi. Or to the office on May 10th. Whichever comes first.